ADEBAYO OLUWABUNMI PRECIOUS

*, **** ********** *****, *** Ponle, Egbeda-Akowonjo, Lagos

Phone: 081********, 070********

Email: admvb9@r.postjobfree.com

OBJECTIVE

Enhance team performance and maximize customer satisfaction by strategically managing calls and implementing process improvements. Talented leader offering top-notch abilities in program movement, interpersonal communication and administrative oversight. Adept at maintaining a high customer satisfaction level and developing effective customer policies.

SKILLS /COMPETENCIES

Ability to apply critical thinking skills to resolve difficult issues

Customer service

Team management

Organizational skills

Proficient with Microsoft Office products

Possession of excellent written and oral communication skills

WORK EXPERIENCE

Subject Teacher (English Language)

Megadegs Model Schools

September 2020 till date

Assisting in the educational and social development of pupils

Working in accordance with the school curriculum, statement and policies

Planning and preparing appropriate lesson notes and suitable teaching materials

Working closely with the English teacher to prepare lessons with appropriate instructional materials in accordance to the scheme of work.

Preparing new teaching methodologies for teaching and learning of English language.

Tutoring students in the subject assigned to me (English Languauge) with my unique teaching methods.

Education and Information Department

National Youth Service Corps

Ibadan South East Local Government, Mapo Hill, Ibadan

August 2019-July 2020

Assisted in organizing and encouraging participation in local educational programmes

Worked with the Education Officers by contributing to the operational and strategic functioning of the department.

Worked with members of the education department, councilors and teachers to sensitize primary &secondary school students on education within the local government.

Provided information on policy and educational matters.

Foodco

Customer Relationship Officer

Gate, Ibadan State

December2018- August2019

Made positive and regular contribution to the school’s extra-circular and enrichment programme.

Responded to customer requests for products, services and company information.

Cultivated customer loyalty and enjoys interacting with customers to get their opinions.

Exceeded team goals and collaborated with staff members.

Completely dedicated to creating the ideal customer service.

Covenant Superstores

Customer Relationship Officer

Ikare, Ondo State

March2017-December 2017

Worked closely with management to focus on raising the customer satisfaction level.

Addressed several lingering customer service issues.

Interact firsthand with both satisfied and dissatisfied customers.

Create customer complaints and how they were resolved for future reference

Organizing customer feedback to create a working solution to recurring problems.

Responded promptly to customer service related queries.

VOLUNTEERING EXPERIENCE

Volunteer (Welfare Officer)

Lagos Food Bank Initiative

June 2017- July 2017

Responsible for assisting the needy thereby providing emergency food solutions through the network of food banks

Worked with team members to prepare clothes, packaged water and food items to be distributed at the outreach centers

Assisted in welfare plans and team report

EDUCATION

Adekunle Ajasin University, Akungba, Akoko, Ondo State 2018

B.A.Ed English Education

CERTIFICATE

Coding for Employment Africa

Coding for Employment Programming Basic Skills Training

November, 2020.

Google Digital Skills

Digital Marketing

August, 2020.

Alison.com

Diploma in Customer Service

Contact this candidate