- * -
Beaverton, OR
****************@*****.***
Certified Salesforce
Administrator with a
background in STEM who
embraces organization, is
detail-oriented and generally
thrives on making everyone’s
lives easier around him.
Looking to continue growing
in the Salesforce ecosystem
and turning acquired
knowledge into hands-on
experience.
July - Dec 2020
Junior Salesforce Administrator
Cloud Synergy Inc, Remote Contractor
• Performed general developmental changes to multiple Salesforce organizations and sandboxes.
• Configuration of reports and dashboards.
• Understanding of businesses’ needs and implemention of suitable changes.
• Use of process builder/workflow rules for general automations.
• Conversion and upkeep of Salesforce reports into external spreadsheets.
Apr 2018 - Feb 2020
Research Technician II - Department of Molecular Genetics University of Texas Southwestern Medical Center, Dallas Administrative duties:
• Documentation of lab protocols and editing of existing protocols in the interest of efficiency and consistency.
• Organized and maintained detailed lab records of experiments performed for clients both in physical and digital form to facilitate smooth collaboration.
• Researched collaboration platforms and rolled out Microsoft Teams to improve cooperation among lab members.
Feb 2014 - Jun 2014 and Jul 2010 - Aug 2012
Line Cook, Food Runner and Dishwasher
Railhead Smokehouse - Willow Park, TX
Oct 2012 - Nov 2013
Server
Olive Garden - Weatherford, TX
Jul 2007 - Feb 2010
Manager
Taco Casa - Willow Park, TX
2014 - 2017
Bachelor of Science in Chemistry with a Minor in Mathematics University of North Texas - Denton, TX
General Studies - Completed Core Curriculum
Weatherford College - Weatherford, TX
CHRISTOPHER RYAN PHILLIPS
Salesforce Administrator
EXPERIENCE
EDUCATION
SOFTWARES AND
PLATFORMS
Customer 360
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft OneNote
Microsoft Outlook
Microsoft Teams
SKILLS
• Data management
• Business Analysis
• Problem-solving
• Analytical thinking
• Information assessment
and prioritization