Nadine Croxen

Edmonton, AB

587-***-****

admv54@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

** ***** ** ******* ************** experience

Competent at insurers documentation preparation

Certified and experienced Professional Insurance Agent

Strong ability to work in a fast-paced environment and handle a high influx of calls

RELATED SKILLS AND EXPERIENCE

Business Skills and Experience

Promoted services and provided quotes to clients

Completed Insurance policy renewals as required

Endorsed and reinsured clients as per renewal dates

Recorded and updated client’s data in policy administration system

Operated and maintained office equipment competently

Receptionist/Customer Service skills and Experience

Received and directed 600+ calls per day on a busy switchboard

Provided information on company services to clients in a timely manner

Directed calls to appropriate departments competently

Received and delivered messages and mail to members of the team daily

Handled multiple priorities daily, successfully and simultaneously in order to reach goals

Self- Management/Management skills and Experience

Responsibly completed clerical duties related to data entry, inventory and office equipment

Prioritized tasks to meet goals in a timely manner

Assessed needs of clients and anticipate change in daily living

Presented a neat and professional image at all times

Administration Skills and Experience

Prepared documentation for insurers

Completed application for clients

Issued insurance certificates

Communicated with internal and external parties

Recorded files to ensure client information was accessible

EMPLOYMENT HISTORY

Administrative Assistant 2010 - 2017

Willis Canada Inc, Toronto, ON

Personal Support Worker 2010 - 2011

Craig Lee Nursing Home, Scarborough, ON

Administrative Receptionist 2009 - 2010

Premiere Fitness/Spa’s, Mississauga, ON

Personal Support Worker 2005 - 2008

Baycrest Nursing Home, Toronto, ON

EDUCATION

Professional Insurance Agent Training 2018

BAALD Consulting Group, Edmonton, AB

Basic Security Guard Training 2010

Enforce Security School, Scarborough, ON

Personal support Worker 2003

Norquest College, Edmonton, AB

High School 2001

M.E. Lazerte, High School,

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