Department Coordinator Shah

CURRICULUM VITAE

Contact Number: 033*-******* / *21- 36340016

Email: ***************@*****.***

Highlights of Strengths:

• Excellent negotiation and customer service skills with the ability to achieve assign tasks and providing problem solutions.

• Understands human behavior as it applies to leading and motivation others.

• Enjoy challenges and creative problem-solving, is sell motivating, learn quickly and accept new responsibilities

• Blessed with the ability of make quick decision under pressure

• Shows creative ability

Professional Experience:

Augest-2019 Young's Food Pvt. Ltd.

Junior Customer Care Officer

• Handling Digital Media (Daraz, Google, Facebook)

• Perform the task assign by the manager

• Prepared and provided presentation

• Scheduled meeting with concern person

• Maintain the quality report on daily basis and update on ERP

• Handling Complains Via Digital Media, E-mails, Calls

November-2018 Speciapro Pvt.Ltd

Department Coordinator (13 Weeks)

• Perform the task assign by the manager

• Maintain the quality report on daily basis and update on ERP

• Prepared and provided presentation

• Enjoy challenges and create motivated atmosphere for our sales person to secure the customer Supervise all co-worker

• Scheduled meeting with concern person

February-2017 Facilities Shipping Agency (Pvt).ltd Sale support (Coordinator) (32 Weeks)

• Give the quality support to senior to create the good relation with customers

• Communicate with customer about quires

• Maintain the good relation with international agents

• Update the sheets about vessel routine, update the same to customer for his / her satisfaction

June-2017 Business Point

Customer Services (24 Weeks)

• Update the customer about information

• Briefing about the related quires

Mr. Safi Ullah

• Create quality relation with customers.

Seminars & Workshops:

• Participated “Communication Strategies” conducted by Facilities Shipping Agency (Pvt).ltd. Participated “Crypto currency seminar” conducted by PIAIC.

• Participated “E-commerce training workshop “conducted by Computer collegiate.

• Participated “Web developing workshop” conducted by Computer collegiate.

• Participated “Accounting Terminologies seminar” conducted by Shah Commerce institute. Computer Skills:

• Well command on MS-Office

• Completed CIT course that enhance the ability of web developing wide knowledge of web browsing & troubleshooting Capable to understand the different Software. Knowledge about different software.

ACADEMIC EDUCATION:

Graduation (Continue)

University of Karachi

Specialization: Commerce(B.Com)

Intermediate - 2015

Government Premier College

Specialization: Commerce

Metric - 2013

Metropolitan Academy

Specialization: Science

QUALIFICATIONS:

Roshi Computer Institute

Certificate in information technology

(CIT)

12 Weeks Certification

PERSONAL INFORMATION:

Complete Name: Safi Ullah Siddiqui

Father Name: Kafeel Ahmed Siddiqui

DOB: 28 - Jan - 1996

CNIC: 42101-9791533-7

Language Competency: Urdu/ English

Marital Status: Single

Domicile: Sindh (Urbun)

Place of Birth: Karachi

Contact: 033*-******* / 021-********

E-mail: ***************@*****.***

PERSONAL INTEREST:

Travelling - Understanding of different cultures.

Focus on quality Circle.

Contact this candidate