Kerry Michael Chicoine

*** **** ***** #****

Crestline, CA 92325

818-***-****

RESUME

Summary of Qualifications

General - Twenty two years experience as production programmer for a direct marketing firm; responsible for data standardization, NCOA and CASS certification, merge-purge processing and creating customer-driven backend programming procedures. Utilized various custom programs alongside Excel and Visual Basic Script. Extreme attention to detail and ability to manage multiple projects at once. Responsible for new employee training and backup for existing employees. Worked remotely from 2014 through 2020 with a proven track record of efficiency, accuracy and responsibility.

Four years experience in assistant IT Administrator/Junior Programmer position with emphasis on network administration and Visual Basic programming. Fifteen years experience in Financial Services complemented by extensive practical computer knowledge. Able to direct, train and supervise subordinates. Ability to prioritize workload to accomplish tasks efficiently and accurately with minimal supervision. Detail oriented with above-average communication, mathematical and grammatical skills. Ability to analyze problems and implement practical solutions in a timely manner. Excellent tracking and follow-up skills. Able to interact with staff and clients in a professional, courteous manner. Conscientious and timely customer service. Ability to use humor to diffuse work-related tensions. Reliable, resourceful, enthusiastic self-starter with positive, upbeat attitude.

Practical experience in Novell 4.11 and NT network administration. Able to assign/delete users and assign rights/access levels. Experienced in Visual Basic Script programming. Working knowledge of HTML and ability to create internet web pages. Working knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) interconnected computer networks. Ability to troubleshoot and resolve hardware/software problems. Ability to train staff in use of new software applications. Knowledge of E-mail administration; data migration, back-up and network security procedures; FTP (file transfer protocol); desktop publishing and forms creation; spreadsheet analysis (Excel) and creation of user-friendly macro-driven worksheets; word processing (Microsoft Word, Adobe Acrobat); database maintenance and administration (various database applications).

Loan Servicing - Preparation, review and analysis of Loan Documents (CFI Documentation System), auditing and regulatory compliance, accountability and customer service, and data entry (AFS and ITI Loan Accounting Systems). Boarding new loans, processing extensions and modifications, and rate option transactions. Tracking and reconciliation of participation loans. Monthly, quarterly and year-end reporting requirements. Timely and accurate resolution of audit exceptions.

Bookkeeping/Collections - Accounts receivable; accounts payable; accounting records (general journal through balance sheet); payroll accounting; journal entries; bank reconciliations; preparation of data for tax accountant. Proficient in international and domestic collections, including incoming and outgoing negotiable instrument collections, documentary collections, foreign currency and bond redemptions.

Kerry Michael Chicoine

Resume Page Two

Employment History

Whitehat Data Services, Inc. October, 1998 – November 2020,

Sherman Oaks, California, Production Programmer

National Bank of California March, 1996 - March, 1998

Los Angeles, California, Assistant IT Director/Loan Associate

Wells Fargo Bank - Real Estate Group May, 1991 - March, 1996

El Segundo, California, Associate Financial Analyst

Foundation for Social Resources, Inc. March 1985 - April 1991

Santa Monica, California Office, Manager/HUD Analyst

U.S. Air Force December, 1980 - December, 1984

San Bernardino, California, Inventory Management Specialist

Education/Affiliations

High School - Colchester High School, Colchester, Vermont. Graduated June, 1980.

College - UCLA Extension, Los Angeles, California. Principles of Accounting. Completed August, 1988.

Computer – Computer Training Specialists, Visual Basic I, September 1999. Novell Network Administration; January, 1997. Microdata Computer Training, March, 1995. Excel Training; October, 1995.

Affiliations - Santa Monica Mountains Conservancy, Sierra Club

References

Provided upon request.

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