Leader, teammate, teamwork, hard-working, learner

Tommy Luu

**********@*****.*** - 408-***-****

LinkedIn (https://www.linkedin.com/in/Tommy-Luu85) - Handshake (Tommy Luu) Summary:

● A team-oriented person seeking to learn and gain experience in a career in Industrial & Systems Engineering.

Education:

San Jose State University Expected Dec. 2022

B.S. Industrial Systems Engineering, GPA 3.2

Coursework:

Stats and Probability, CAD Programming, C Programming, Designs and Graphics, Statistical Process Control and Improvement, Service System Engineering and Management, Engineering Economics, Intro. Engineering Management, Intro to Materials

SKILLS

● Programming Languages: C, Java

● Software: Solidworks, MS Office, Google Office Suite

● Languages: English, Vietnamese

Dates:

ISE Projects

Service Improvement Project Costco Food Court, Team Member Fall 2020

-Figuring out the best queue system of a Costco Food court.

-Analyzed the M/M/1 queue system of Costco Food Court and suggested that a M/M/2 system was a better alternative.

-Calculated that the M/M/2 system has the least number of customers in a queue of 0-1 customers compared to the M/M/1 system having 5 customers in a line.

Process Analysis Project Starbucks: Getting a latte and warm pastry, Team Leader/Member

-Lead team members in figuring out the process of getting a latte and warm pastry at Starbucks and how to reduce cycle time by 20%.

-Suggested to combine the tasks of warming up the pastry and making latte to reduce cycle time. Engr-10 Design Projects Fall 2019

Wind Turbine

-Lead team in order to create a small wind turbine able to withstand a wind of 25 mph and to generate a minimum of 2 watts

-Meeting deliverables to ensure goals and objectives were met. Robot Project

-Lead a team to develop a robot able to perform different tasks such as grabbing a red and green beacon and turning them on and off.

-Collaborated with other members on the robot code and managed all members when they were working on their parts.

-Making sure deliverables and deadlines were achieved. Activities

● MESA Engineering Program, San Jose State University August 2017- Present

● IISE SJSU Club, San Jose State University August 2019 - Present

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