Fizza Sameen khan
Shirley, NY **967
Email: admun2@r.postjobfree.com
Phone: 631-***-****
Objective
Seeking a challenging position with a business organization where I can enhance my skills to benefit mutual growth and success.
Academics
2019 verified certification in business planning university of Michigan
2019 bachelors in business marketing SUNY-State University of New York
2017 GED Suffolk community college
Work Experience
06/ 2018 FINANCIAL ADVISOR
Handling all bookkeeping work
Managed all accounts details at quick books
Managed complex situation
Managed project management work with my manager with some issues
Customer Services at Telecom
2013 – 2015 Team Leader
Managed the customer service team of about 18 personnel
Addressed escalated issues and provided resolution
Provide feedback to management on issues and challenges, suggest solutions
Ensured and enforced company policies and procedures
Maximized resource utilization
2009 – 2013 Team Coordinator
Managed and supported team personnel, including conflict resolution
Guided the team to achieve key productivity indicators for qualitative as well as quantitative targets
Learnt and clarified latest information on products, policies and procedures for effective customer support
Strengthened support to team members in developing a performance improvement plan
Motivated the team to improved performance
Trained new hires
Skills
Willingness to learn new systems and concept.
Strong organizational and time-management skills
Strong aptitude for numbers
Excellent analytical and problem-solving skills
Excellent verbal, written, and interpersonal communication skills
Ability to learn quickly and apply knowledge in an changing environment Skills
Ability to work quickly and efficiently in a fast-paced environment
Ability to work under pressure
Ability to manage numerous tasks simultaneously
Team Player
Problem solving ability and personal accountability
Proficient with Microsoft Office and online systems
Power point presentations
Flexible with work and quick learner
Project management
Status
US resident alien (Green Card)
References
Available on request