Registration Representative Patient Access
Resume:
JOLENE J. BRATTON
**** ******* **** *********, ** 34746 **************@*****.***
OBJECTIVE
Enthusiastic and competent person who strives to achieve a high standard in ensuring administrative harmony within a customer service environment. Sociable personality and resourceful, with extensive experience in handling organizational communications. Track record of maintaining and monitoring accurate, neat and efficient electronic and manual filing systems. Prepare compelling communications in accordance to organizational policies and procedural rules.
SKILLS & ABILITIES
Alpha-numeric filing
Accounting
Correspondence handling
Communication
Confidentiality maintenance
Organizational abilities
Multitasking
Scheduling
Budgeting and expenditures
Data compilation
Admissions management
General administration
EXPERIENCE
PATIENT ACCESS REGISTRATION REPRESENTATIVE ADVENTIST HEALTH SYSTEMS-FLORIDA HOSPITAL KISSIMMEE
JULY 2008-PRESENT
Provide visitors with information on admission policies and procedures
Hand out admission documents and assist patients in filling them out
Prepare correspondence to be sent to staff and patients
Attend meetings and prepare accurate minutes of the meeting
Handle bookkeeping and records management duties
Welcome and interact visitors to the hospital and provide them with information
Coordinate a variety of programs for hospital personnel and new hires by providing administrative support
Monitor patients referred for illnesses to ensure their safety and welfare, while they wait for treatment
Copy and fax documents to ancillary areas and physician offices
Maintain inventory control of forms and supplies needed in area.
EDUCATION
ORAL ROBERTS UNIVERSITY, TULSA, OKLAHOMA
BACHELOR OF SCIENCE-BUSINESS MARKETING MINOR: HISTORY
VOLUNTEER EXPERIENCE
2016-2017
First United Methodist School, Kissimmee, FL
Volunteer – School Office
• Assisted in providing information to visitors and parents
• Handled communications development such as answering phone
• Ascertained cleanliness and neatness of the reception and waiting areas
• Provided support to parents during school day
• Filed documents and records and ensured that any outdated information is updated
LEADERSHIP
Conducted Accelerated Reader Program and assisted elementary-aged students in the computer lab
SKILLS
BASIC AMERICAN SIGN LANGUAGE INTERPRETER FOR GLOBAL VOICE TRANSLATIONS
Interpret for Hearing Impaired and Deaf clients
BILINGUAL IN SPANISH (LISTENING ONLY)
CERTIFIED PARAPRO AND PARAPRAXIS
MICROSOFT WORD AND EXCEL
POWERPOINT PRESENTATIONS
COMPETENT IN SOCIAL MEDIA MANAGEMENT OF SCHOOL PROFILE
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