SHELBY VICKERS
CUSTOMER EXPERIENCE ASSOCIATE
Career Objective Contact
Detail-oriented Cyber Security major ([GPA_VALUE] GPA) WA **************@*****.***
currently attending Motlow State Community College, with & 931-***-****
3.5+ years of work experience. Aiming to leverage a proven
knowledge of conflict resolution, customer communications, 9 408 Charity Lane Murfreesboro, TN,
and customer satisfaction skills to successfully fill the 37128
Customer Experience Associate role at your company.
Frequently praised as quality-oriented by my peers, can be
relied upon to help your company achieve its goals.
MOTLOW STATE COMMUNITY COLLEGE Advanced computer skills
Tullahoma, TN Above-and-beyond customer service
Cyber Security Cyber Security Candidate (Expected Excellent communication skills
graduation Dec 2021) Able to be relatable and personal to build rapport
Relevant Coursework
Advanced IT
Advanced Computer Skills
Experience
Apr 2017 - Present FLOOR MANAGER
Electronic Express, Murfreesboro, TN
e Monitor sales activities to ensure that customers receive satisfactory
service and quality goods.
Provide customer service by greeting and assisting customers, and
responding to customer inquiries and complaints.
Assign employees to specific duties.
Perform work activities of subordinates, such as cleaning and
organizing shelves and displays and selling merchandise.
References
Jose Justiniano, General Manager, Electronic Express
931-***-**** - *****.*@*****.*** - Current Manager