Shyann Austin
*** ***** ****. *****: 905-***-****
Brampton, ON L6T 2E8 Email: *************@*****.*** CAREER SUMMARY
• Excellent communication skills, both written and verbally, with peers, management, the public.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision as well as a part of a team.
• Knowledge of Public Health responsibilities and procedures.
• Excellent problem solving and decision-making skills. Ability to resolve issue utilizing organizational policies and procedures.
• Strong planning, multi-tasking, attention to details and customer service skills. PROFESSIONAL EXPERIENCE
Cineplex –Courtney Park, Mississauga
Cast Member October 2018- March 2020
• Accurately conducted and completed financial transactions.
• Assisted guest with request and showed them to correct locations.
• Greeted patrons upon arrival.
• Adhered to company policies and procedures.
• Responded to and solved challenges within the facility.
• Trained and motivated new employees.
• Balanced tills daily.
• Worked collaboratively with guests, team members and management to maintain the company’s objectives.
Denny’s- Dixie Rd., Mississauga June 2020- August 2020 Host
• Welcomed guest in a warm and friendly manner.
• Received and reviewed guest orders.
• Ushered patrons to their designated seating area.
• Responded to guest inquires and request in a timely manner.
• Monitored dining activities to determine seating availability and restaurant flow.
• Answered the phone, scheduled reservations while adhering to Public Health guidelines regarding capacity limits.
Tommy Hilfiger October 2020- April 2021
Sales Associate
• Fold clothes.
• Help customers find items.
• Scan all the inventory in the back and the front of the store. EDUCATION AND TRAINING
Seneca College In Progress
Social Service Worker Diploma
Fletcher’s Meadow Secondary School 2015-2020
Ontario Secondary School Diploma
• First Aid & CPR