Payroll Assistant, Dining Server, Customer Service, Hostess, Bartender

Stacie Malnar

***** ***** **. ********** **** ***94

440-***-**** **********@***.***

OBJECTIVE

Looking for a fresh start with a growing company

SUMMARY OF QUALIFICATIONS

Experienced individual providing excellent care in the service industry.

WORK OF EXPERIENCE

January 2020 - Present Marble Room

Cleveland, Ohio

Fine Dining Server

Offer excellent customer service in a fine dining atmosphere

Offer wine selection pairing

Assist with private parties

November 2012 - January 2020 - Red Steakhouse

Beachwood, Ohio

Fine Dining Server/Bartender

Offer excellent customer service in a fine dining atmosphere

Offer wine selection pairing

Assist with private parties

August 2009-Current Corks Wine Bar

Willoughby, OH

Bartender

Developing new relationships with guests under new management

Coordinator for Wine Tasting & assist on private parties.

November 2003- August 2009 Gavi’s Restaurant

Willoughby, Ohio

Bartender-Server- Shift Leader-Hostess

Providing guests with impeccable service in the fine dining atmosphere

Responsible for daily leader duties including opening and closing of the restaurant, sales reports, reviewing servers daily checkouts

Catering on and off premise

Payroll assistant, Website assistant

September 2003- 2000 Goodtime Powersports Inc.

Maple Hts, Ohio

Sales Manager

Performed daily operations of the dealership

Main goals were to make customers satisfied before an after the purchase of their new vehicle while concentrating on increasing the sales and profit for all departments

Maintained and organized vehicle inventory on four separate floor plans at two locations

Built a team of dedicated individuals with on going training and support

Daily phone follow up with existing customers and potential new by answering questions and setting appointments

Developed new relationships with banks and parts distributors

Excellent relationships with Yamaha, Kawasaki and Suzuki of America with top rated CSI scores

Assisted owner with inventory ordering an advertising based on a evaluation of sales compared to other markets

1994-2000 T.E. Clarke Ford Inc., Hudson, Ohio

Business Manager/Auto Sales

Structuring Auto Loans or Leases

Completed credit applications & interviews

Presented and sold optional coverage including credit life, disability and gap insurance

Reached monthly goals for department and dealership

94-96 Auto Sales

Achievements

1996,97,98,99 DIPLOMAT SOCIETY HONORS AMBASSADOR AWARD

Ford Motor Company Award of Distinguished Effort in Customer Care

1994, 95, 96 Recognized by Ford Motor Company in the 300/500 Ford Masters Program for Outstanding Achievement in Sales and Dedication to Customer Satisfaction

EDUCATION

Attended Lakeland Community College, Ford Motor Company F&I School, Jim Moran Business Manager Program, Graduate Mentor High School

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