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Service Representative Customer

Location:
Chicago, IL
Posted:
May 31, 2021

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Resume:

CHRISTIAN LEBRON

Chicago, IL *****

773-***-**** - admul3@r.postjobfree.com

EDUCATION

Associate of Arts: Communications

City Colleges of Chicago - Wilbur Wright College - Chicago, IL

(Currently attending)

SKILLS

• Strong Communication and Interpersonal

Skills

• Adaptable and Flexible

• Excellent Written and Verbal

Communication

• Inventory Management

• Building Customer Relationships and

Loyalty

• Engaging with Diverse Customers

• Creative Thinking

• Decision Making

• Guest Services

WORK HISTORY

08/2019 to Current Associate

Walmart – Skokie, IL

• Helped customers complete purchases, locate items.

• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

• Maintained clean sales floor and straightened and faced merchandise.

• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Spoke to customers in native language to increase loyalty and establish relationships.

• Greeted customers and helped with product questions, selections and purchases.

• Unloaded trucks with store products with manuel pallet jack.

• Cleaned department backroom and organized inventory. 02/2019 to 09/2021 Customer Service Representative (seasonal) At Your Service Staffing – Chicago, IL

• Assisted customers with seating by giving directions.

• Greeted and collected tickets at Guaranteed Rate field for Chicago white sox events.

• Maintained energy and enthusiasm in fast-paced environment.

• Focused on addressing customer needs and resolving concerns.



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