Administrative Officer Regional Director
Resume:
JOYCE EDITH SAM
Phone: 024*-***-***
Email: *********@*****.***
Gmail: *******@*****.***
SUMMARY
An astute and seasoned individual, practicing Human Resources / Administrative Officer able to adapt to changing environments, keen to accept fresh challenges and a team player with strong credentials and have good reputation in the service industry which I can replicate in your institution.
PERSONAL QUALITIES
Always prepared to go extra mile
Communicates effectively
Honest and trustworthy
Good team player
Handles multiple tasks and work under minimal supervision
Has a strong desire to learn
Adaptive
inspirer
SKILLS
Commercial awareness
Effective organizational skills
Ability to form working relationships with people at all levels
Teamwork skills
Interpersonal skills
Pays meticulous attention to details
Numerical skills
IT skills
Training and coaching
Human relations skills
Presentation skills
WORK HISTORY
GHANA EDUCATION SERVICE
KUMASI, ASHANTI REGION
ADMINISTRATIVE OFFICER MARCH, 2013 TO PRESENT
In charge of admission of students
Writing letters to Board of Governors of the school notifying them of meetings
Arranging meetings for the Board after notifying them and documents the outcomes of the meeting in a form of report.
Preparing periodic reports on staff / students’ enrolment and ensuring that the set time frame and target for this exercise is met.
Ensures that all issues concerning the various departments are communicated to them through correspondence.
Undertake the selection of interns, students on attachment and sometimes new (entrants) staff.
In charge of training and supervising the interns / students on attachment and the newly recruited non-teaching staff.
Addressing both staff and students’ grievances and related concerns.
Keeping staff (Teaching and Non-Teaching) and students files safe and up to date.
Develop contacts with management of various institutions to provide needed services to such institutions.
Always ensuring that the set targets and objectives of the school are achieved
Working on correspondences from the various departments within the Ghana Education Service i.e the Regional, Metro and District Offices as well as correspondences from the GES Headquarters.
Caring for staff and students related issues and keeping confidentiality at all times.
CONSAR LIMITED
KUMASI, ASHANTI REGION
HR ASSISTANT JUNE, 2008 TO FEB, 2011
Was in charge of recruiting, which involved developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates sometimes delivered training and developing staff, including new staff inductions
Provided payroll information by collecting time and attendance records and made sure staff were paid correctly and on time
Negotiated salaries, working conditions, redundancy packages for staff including pensions and other benefits
Ensured candidates had the right and legitimacy to work by giving appointment letters and confirmation letters after probation.
Advised “with the help of my boss” line managers and other employees on employment laws, HR policies and employer's own employment policies and procedures.
Maintained quality service by following organizational standards.
Maintained employee confidence and protected operations by keeping human resource information confidential.
Monitored staff attendance and performance
Provided secretarial support by entering, formatting and printing information and answering telephone calls and relaying information.
Was responsible for health, safety and welfare of employees by registering them on the health insurance scheme and renewing them occasionally for them.
Welcomed new employees to the organization by conducting orientation programmes for them.
NATIONAL SERVICE SECRETARIAT
ADANSI NORTH, FOMENA ASHANTI REGION
ADMINISTRATIVE ASSISTANT JULY, 2007 TO JUNE, 2008
Senior Assistant to the District Director of NSS taking charge in his absence Handled personnel complaints
Handled correspondences to and from the District Assembly and other institutions within the district.
Was in charge of preparing payment vouchers to the banks for both the National Service Personnel and the National Voluntary Personnel.
Arranged for orientations for new personnel and meetings quarterly.
Was in charge of the District Director’s itinerary
NATIONAL SERVICE SECRETARIAT
REGIONAL OFFICE, ASHANTI REGION, KUMASI
NATIONAL SERVICE PERSONNEL NOVEMBER, 2005 TO JUNE, 2006
Offered secretarial services by answering phone calls, typed correspondences and received visitors to the secretariat.
Was responsible for compiling and typing of reports for the Regional Director.
Was in charge of registering colleague National Service Personnel.
Took messages as well as complaints / grievances of personnel and reported to the regional Director.
Was responsible for preparing payment vouchers, payment cards and sorting them District by District for the service personnel.
Filled folders for both staff and NSS personnel.
Education and training
bba: human resources mgt. may, 2012
Christian service university college Kumasi, ashanti
hnd secretaryship and mgt. studies June, 2005 Kumasi technical university
(formerly Kumasi polytechnic)
Kumasi, ashanti
Diploma in business studies may, 2000
(Secretarial and office administration)
Kumasi technical university
(formerly Kumasi polytechnic)
REFERENCES:
MR. SEFA PEPRAH
HUMAN RESOURCE MANAGER
CONSAR LTD
MOBILE: 024*******
TEL: 024*-******
MR. ABDUL-MAJEED ADAMS
ASSISTANT HEADMASTER (ADMINISTRATION)
AL-AZHARIYA ISLAMIC SENIOR HIGH SCHOOL
OLD – TAFO, KUMASI
TEL: 024*-******
ERIC ACHEAMPONG
ADMINISTRATOR
GES (AZASS)
TEL: 020*******
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