Local Account Support Representative
Resume:
Patrick D. Roy
** **** **** *** ******** Village Pasay City
OBJECTIVE
Be able to establish a meaningful long-term career in a reputable institution with opportunities for professional growth. Be able to maximize skills and competencies in the best way possible and contribute significantly to the group’s vision and mission.
PERSONAL INFORMATION
Date of Birth: August 05, 1996
Age: 24 Civil Status: Single
Place of Birth: Pasay City Gender: Male
Mother: Erlinda D. Roy Occupation: Housewife
Father: Ramon J. Roy Occupation: Deceased
EDUCATIONAL ATTAINMENT
Tertiary Education
School: Arellano University – Pasay
Degree:Bachelor of Science in Hospitality Management
Address: Taft Ave, Pasay, Metro Manila
School Year: 2015
SEMINARS ATTENDED
•SAP BUSINESS ONE (MIS FOR HOSPITALITY MANAGEMENT) – March 2016 at Arellano University – Pasay
•Housekeeping and Food and Beverage Seminar – 8th day of October 2015 at Hotel H2o
•Front Office Seminar & Housekeeping Seminar – 2nd of October, 2016 at Sofitel Philippine Plaza Manila
WORK EXPERIENCE
•Aegis PeopleSupport/Teleperformance - Customer Service Representative / Technical Support Representative
Duties and Responsibilities:
–Troubleshoot connectivity problems with DSL, Wimax and 3G
- Maintains a sense of urgency in resolving customer issues and identifies the root cause of the issue.
Infocom PH – Email Support
JOB SKILLS
Computer literate
Able to work under pressure
Remarkable ability to perform troubleshoot on process and resolved issues
Multitasking ability
CHARACTER REFERENCES
Kyle Patrick Page Canillo Jaycee De Guzman Jelyn Dela Cruz
CSR Avionics Engineer Teacher
090******** 091******** 094********
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