B

SARAH

CATHERINE

BAKER

423-***-****

admu70@r.postjobfree.com

m

Austin, TX 78704

SKILLS

Microsoft Office

Recruiting

Sales

Customer service

Research

Proactive problem solving

Multitasking

Listening actively

Salesforce

Lead generation

Problem resolution

EXPERIENCE

Patient Advocate

Austin, TX

Point Health/ Sep 2020 to Current

Worked with providers to negotiate medical charges on behalf of the patient while remaining compliant with HIPAA regulations.

Managed database of patient information and frequently used computerized systems to track details.

Assisted patients in selecting appropriate courses of actions and obtaining needed support.

Assistant Manager

Austin, TX

Orangetheory Fitness/ Nov 2019 to Mar 2020

Mentored new sales team members on company standards, customer service techniques and effective sales strategies.

Achieved sales targets regularly to enable sustained growth. Produced and develop new leads through techniques such as cold calling. Assisted sales manager in creating detailed plan-o-grams to maximize space and optimize display for merchandise.

Undergraduate Admissions Counselor

UT Chattanooga Oct 2018 to Oct 2019

Manage traveling to the Middle Tennessee territory at over 200 schools in 30 counties while making school visits and attending college fairs to recruit students. Educate students and their families about the potential opportunities at a four-year university.

Help prospective UTC students navigate the application process by conducting one on one meetings with parents and/or students.

Coordinate logistics of recruiting events such as NoogaBound, Moc in a Minute and Focus Fridays.

Assist in Tour Guide scheduling and dynamic tour route for campus visits. Social Media and Public Relations Intern

Chattanooga Football Club Apr 2018 to Aug 2018

Take pictures and post content on Club's social media sites during practices and game day.

Take detailed play-by-play notes during matches and research on opponents. Write pre-game and post-game analysis stories of each game that are picked up by traditional media outlets.

Lead Tour Guide

UT Chattanooga Aug 2016 to Aug 2018

Lead campus tours to inform prospective students and their families of campus life, involvement, and history.

Actively participate in University recruitment events. Train and familiarize new employees to every aspect of the University and customer service.

Orientation Leader

UT Chattanooga Jan 2017 to Dec 2017

Assist in the preparation and coordination of all New Student and Transfer Orientation programs.

Serve as a student guide for incoming freshmen and transfer students during their introduction to the University.

Facilitate healthy discussion among diverse groups while promoting inclusion. Assistant Manager / Volunteer Coordinator

May 2015 to Aug 2015

Chattanooga Sports Ministries.

Coordinated, recruited and managed over 30 ministry volunteers. Assisted the program manager with various administrative duties including correspondence with coaches, sponsors and coordinating sports events. Researched various organizations' projects to implement “Operation Get Active” to expand the ministry.

EDUCATION AND TRAINING

Bachelor of Arts: Communication

Arts And SciencesThe University of Tennessee 2018

Chattanooga

ADDITIONAL ACHIEVEMENTS

Varsity Women's Soccer: Bryan College - 2014-2016

Executive Producer and Host: Between the Covers Book Club and Community Podcast - Currently

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