ROXANNE

DANIELS

+277********

admu65@r.postjobfree.com

** ********** ******, *****

Stellenbosch South Africa

**/***/****

Summary

I am self-motivated with a proactive attitude that enables me to take on new responsibilities, a persuasive fluent communicator with excellent public relations and computer skills.

I am hard working and incredibly determined. I enjoy keeping myself busy and put extra effort into my tasks. I enjoy working with others and am able to work unsupervised. I have excellent communication skills and telephone technique. I am reliable, I strive to always keep a positive attitude and I am a fast learner.

Education

Klein Nederburg Secondary School

2003 - 2007

Grade 12

Experience

Chrisna's Olives

2016 - 2021

Receptionist

Provide a secretarial/ receptionist support service to senior staff and management;

Switchboard/ Receptionist: Controlling switchboard: answering the telephone and recording messages, handle general enquiries. Sending and receiving faxes

Control of emails

Orders : Procuring all product required to maintain production processing all incoming orders for dispatch to various venders Assist with production line to maintain work flow

Stock take: all filing pertaining to stock control Skills

Microsoft Word, Microsoft Excel,

Microsoft Outlook, Microsoft

PowerPoint, Microsoft Publisher

Languages

English, Afrikaans

Interest

Music, Family, Exploring,

Challenges

References

Chrisna Pepler: Chrisna’s Olives

Contact Number: 084-***-**** /

admu65@r.postjobfree.com

Caroline Hurst: Chrisna’s Olives

Contact Number: 082-***-**** /

admu65@r.postjobfree.com

Deal with daily guest/customers queries and requests. Delvera Farm

2012 - 2016

Party Coordinator / Frontdesk Receptionist

Responsibilities:

Processing and posting invoices to corresponding to the guests. Maintaining guest register to the guest house

Ensure that all guests are welcomed and

Compiling the staff rosters and shifts.

Deal with any enquiries and complaints and monitor customer service.

To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay. To ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually. To ensure all takings for the day are correct, balanced and banked. To carry out any other functions and responsibilities as is directed by the Front Office Management to ensure the smooth running of the front desk.

To be aware of all the promotions and functions within the establishment.

To ensure that long stay and regular guests are acknowledged and their preferences are actioned as well retained for future stays. To assist with concierge duties.

Co-ordinate all functions and events on site (Wedding/ kids parties/ bridal showers, ect).

Delheim Wines

2011 - 2012

Tasting room Assistant

Responsibilities:

Sales assistant

Conducting wine tasting

Prepare and conduct monthly and annual stock take

Assit with FOH

Boschendal Wine Estate

2007 - 2010

Waitress

Waitress

Projects

Sage Intelligence

2016 - 2016

Excel 2010

VETTA Communication

2012 - 2012

The Manager

Cape Wine Academy

2011 - 2011

Introduction To Wine

Contact this candidate