Administrative Assistant Sales Consultant

Harriet Armoh

admtx8@r.postjobfree.com • 804-***-**** • https://my.indeed.com/p/harrieta-jg42gdk • (Silver Spring, MD)

QUALIFICATIONS

Ability to develop personal relationships with new and existing customers, following up with potential clients, taking phone calls, and scheduling meetings

Skilled in the use of principles and processes for providing customer services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skilled in active listening and communication, identifying purchasing needs, recommending products, describing how products work, describing different options, explaining purchasing and costs of products

Excellent time management skills, planning, and organizing

Highly proficient in social media outreach, marketing, and design advertisement

SALES EXPERIENCE

iOptrix April 2021 - Present

Dropshipper

Networks with wholesalers and offers them a platform to sell their merchandise

Responsible for advertising and marketing merchandise for wholesalers

Maintains an attractive and functioning website for wholesalers to use

Effectively communicates with wholesalers to assess their needs

Responsible for tracking store analytics and maintaining personal sales goals

United Bank – Manassas, VA June 2020 – August 2020

Seasonal Teller

Recommended premium savings accounts, described benefits in an appealing manner

Assisted in opening and closing accounts

Stayed updated on bank products and services to effectively provide financial solutions to customers

Adhered to company policy regarding cash differences and controllable losses

Processed loan and mortgage payments

Hospitable and provided great customer service, greeting every customer with a smile

Responded to customer issues professionally and respectfully and would seek management team for additional support when necessary

Swarovski – Woodbridge, VA November 2019 – June 2019

Keyholder

Maintained knowledge of current sales, promotions, and store merchandise

Promoted the features and benefits of the Club Loyalty program to all consumers and met all program sales goals each month

Calculated daily sales goals for each consultant on shift

Opened and closed cash registered daily

Organized store merchandise

Hospitable and provided great customer service, greeting every customer with a smile

Responded to customer issues professionally and respectfully and would seek management team for additional support when necessary

Men’s Wearhouse – Woodbridge, VA January 2019 – December 2019

Retail Sales Consultant

Provides each customer with the customized personal service, follow-up, and attention to detail that builds lasting relationships and return of business.

Greets customers in a timely manner while determining customer needs.

Makes appropriate recommendations for required alterations to customers and communicated effectively with tailors

Worked in a fast-paced environment

Offered assistance to teammates with tuxedo rental concerns

Contacted other locations to determine inventory availability

Used excellent conflict resolution skills thoroughly and professionally with concerned clients

Was knowledgeable and able to answer all questions about all promotions, suits, rentals, shoes, casual wear, and store hours as needed

WORK EXPERIENCE

Burger King – Manassas, VA March 2018 – September 2018

Cashier

Utilized excellent customer service skills, greeted each guest with a friendly smile

Maintained store cleanliness throughout the day

Handled money appropriately in the drive-thru window and checkout desk

Used active listening skills to ensure customer received their correct order

Responded to customer issues professionally and respectfully and would seek management team for additional support when necessary

VOLUNTEER WORK

Youth for Tomorrow – Bristow, VA October 2017 – December 2017

Temp Administrative Assistant

Collected information, scanned documents, and made copies of client information

Created, maintained, and protected filing system that held personal information of clients

Created and maintained accurate spreadsheets for data processing and precise documentation

EDUCATION

Osbourn High School – Manassas, VA Graduated June 2018

High School Diploma

Northern Virginia Community College – Woodbridge, VA Anticipated, Fall 2022

Associates Degree in Business Management

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