Anthony Lee Wright

**** * ****** ** - **********, DC 20019 202-***-****

INVESTIGATOR

Detect and verify violations of laws and regulations/Examine records/Analyze and evaluate testimony/

Preserve and report on facts/statement/Investigate complaints

PROFESSIONAL EXPERIENCE

District of Columbia Department of Public Works – Washington, DC

Abandoned Vehicle Investigator, July 2007-present

Quality Control

Manage the full range of impoundment, removal, and disposition of abandoned and dangerous vehicles parked in the District of Columbia for more than 48 hours or on any highway, public or private property

Apply working knowledge of DC Law 15-113, District of Columbia Municipal Regulations (DCMR), and other applicable policies and procedures to issue daily warning notices and citations for abandoned vehicle violations and general infractions

Investigate and resolve daily complaints and high-level service requests, within five business days, while applying advanced map reading skills to navigate the city efficiently; filter requests through the Motorola Customer Service Reporting System (MCSRS), Metropolitan Police Department (MPD), DC Regulatory Affairs, Department of Health, Department of Housing, Executive Office of the Mayor (EOM), and Advisory Neighborhood Commissioners

Act independently to interpret guidelines, analyze results, and recommend changes to work processes in order to safeguard the District from financial liability or the appearance of impropriety; protect the public from unhealthy exposure; and prevent the use of abandoned vehicles for drugs, paraphernalia, or other illegal activities

Track and update service requests using various automated tools and information systems, including WALES (Washington Area Law Enforcement System), MCSRS, Electronic Ticket Information System (E-TIMS), Automated Inventory Management System (AIMS), Public Space Tax and Revenue Real Property Database, and Department of Motor Vehicles (DMV)

Prepare daily and monthly reports to track all public and private property service requests, investigations, and removals

Customer Service

Serve on special taskforces for Mayor’s city-wide initiatives; represent the Administration during special community events; and address daily questions from constituents and stakeholders

Represent Agency during monthly CORE team meetings in order to address specific complaints by ward

Represent Agency during citizen town meetings held by ward; provide information/statistics in response to outstanding complaints and work cooperatively with citizens to resolve new complaints

Strategic Partnerships/Teamwork

Coordinate with Agency Towing operation and towing contractors to perform high-priority vehicle extractions from streams, wooded areas, and abandoned properties

Coordinate with appropriate authorities in other agencies and neighborhood commissions to clean or depose of vehicles with contraband or hazardous materials; work with MPD to recover stolen vehicles in accordance with established procedures

District of Columbia Department of Public Works – Washington, DC

Parking Officer, May 2005-July 2007

Applied advanced knowledge of District of Columbia Municipal Regulations (DCMR), titles 18 & 24, District geography, and other applicable policies, regulations, and procedures to enforce parking codes in commercial districts and residential areas of the City

Issued up to 40 Notices of Infraction (NOIs) daily for non-moving traffic and safety violations, including metered, time-limited, and restricted parking areas

Completed daily inspections of vehicles for valid zone stickers and parking permits

Responded to high-priority service requests for immediate enforcement and provided status reports to Dispatch unit to ensure that requests were properly tracked and closed

Provided professional and cordial responses to residents, business owners, and motorists when explaining parking regulations and addressing various enforcement complaints for illegally parked vehicles on public or private property

Testified weekly, on behalf of the DC Government, during traffic adjudication hearings in order to present appropriate justification for contested parking citations

Monitored relocation of vehicles during declared snow emergencies to ensure that the main arteries in the City were cleared of snow for safe travel

Howard University – Washington, DC

Security Officer, December 2004-May 2005

Monitored students, campus faculty, visitors, and property closely, while observing appropriate safety standards, to ensure that only authorized individuals received access to the building

Ensured that buildings were secured properly and prevented unauthorized personnel from entering restricted areas

Served as the first point of contact and assisted guests with locating various facilities campus-wide, such as conference centers, classrooms, and the hospital

Prepared a daily report of all activities, to include any incidents and/or accidents that occurred during the course of the business day

Central Prison – Raleigh, NC

Correctional Officer, January 2004-June 2004

Supervised approximately 200 inmates daily in a state correctional facility

Managed control room activities and provided ongoing audio-visual surveillance of inmates on death row, psychiatric unit, and general population

Apprehended escaped/fleeing inmates

Prepared incident reports to support recommendations to place disruptive inmates in segregation unit

Conducted daily counseling sessions to advise inmates of available resources such as GED program, and life-skills training

Escorted inmates during daily medical trips and legal visits

Conducted bi-weekly drug searches/shakedowns for contraband and illegal drug activity

Maintained daily activity logs on inmate activities, disciplinary actions, and violations of housing rules; verified and tracked head count every two hours

District of Columbia DC Taxicab Commission – Washington, DC

Hack Inspector, November 2002-June 2003

Inspected approximately 15 public vehicles per day, including, taxicabs, limousines, ambulances, and site-seeing vehicles

Applied advanced knowledge of District of Columbia Municipal Regulations (DCMR) Title 31, District geography, and other applicable policies, regulations, and procedures to enforce parking codes in commercial districts and residential areas of the City;

Collaborated with the Public Works Towing & Vehicle Immobilization Division to impound vehicles

District of Columbia Protective Services – Washington, DC

Special Police, June 2002-November 2002

Provided security/patrol services for the District of Columbia City Hall; worked in collaboration with Mayor’s executive security detail

Controlled access to the building to ensure safe and orderly passage of city officials, contractors, lobbyists, visitors, and general public; monitored closed-circuit television (CCTV); checked visitor identifications; secured doors and other areas

Education & Training

Pride Incorporation Adult Education Center – Washington, DC

GED, June 1980

United States Army – Fort Sill, OK

Artillery, November 1983-November 1986

Leader of firing section field training, grenade and M-16 training

Good Conduct Medal and the Army Service Ribbon

District of Columbia Workforce Development Administration & Public Works Academy

E-Performance Management Training for Employees, February 2009

Outlook 2007, May 2009

Accident Prevention and Investigation, December 2009

Occupational Health & Safety Training (OSHA), September 2010

Handheld Application Training/District of Columbia Municipal Regulations (DCMR) for abandoned vehicles and general violations, February 2011

Parkmobile Training, June 2011

Special Skills

Organized approach to work, with ability to develop creative solutions to challenges

Strong communication skills when interacting with the public and in team environments

Ability to lead and motivate co-workers to help encourage high levels of accuracy and performance

Proficient in Microsoft Word and Outlook

References available upon request

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