KIM M. BROADDUS, CPC

admtwm@r.postjobfree.com 916-***-**** www.linkedin.com/in/kimmbroaddus San Antonio, Texas

OBJECTIVE

Recently Certified Professional Coder seeking a medical coding position to build on skills obtained in AAPC’s courses. Strong interest in risk adjustment, auditing and increasing provider reimbursement.

SUMMARY

Dedicated professional with solid background in high-volume healthcare related office environments. Calm and composed in stressful situations. Analytical self-starter adaptable to changing conditions. Proficient in reviewing and improving office processes to reduce errors, waste, and inefficiencies. Proficient in MS Office suite, 10-Key by touch, type 50 wpm.

EXPERIENCE

Accepted severance due to company-wide layoffs after 14 years of employment at VSP Vision Care.

08/2016 - 01/2020 - Provider Specialist (Doctor and Facility Credentialing & Account Management)

VSP Vision Care - Rancho Cordova, Ca 916-***-****

Reviewed and analyzed provider qualifications and practice structure to ensure requirements for network participation were met.

Researched, analyzed, and resolved complex issues and escalations regarding credentialing applications and maintenance of provider data.

Collected and evaluated legal documents and information collected from the provider to support explanation of provider sanctions and malpractice claims.

Provided support to providers and office staff via telephone and written correspondence.

Accurately entered provider data for credentialing and account maintenance using Salesforce CRM within a prescribed timeframe.

Provided mentoring and training to new staff.

07/2007 - 08/2016 - Assistant Provider Specialist/Administrative Assistant

VSP Vision Care - Rancho Cordova, Ca 916-***-****

Monitored, evaluated, and distributed all incoming work.

Generated reports and analyzed data.

Created and maintained workflows.

SME for MS Office and Salesforce CRM.

Responded to email requests and phone messages from internal and external sources.

Special projects as assigned.

08/2006 - 07/2007 - Benefit Fair Coordinator

VSP Vision Care - Rancho Cordova, Ca 916-***-****

Trained and coordinated compensation of contract workers.

Organized benefit fair attendance and supply shipments

Generated and distributed reports.

Provided administrative support to the Marketing team.

08/2005 - 08/2006 - Doctor Service Representative

VSP Vision Care - Rancho Cordova, Ca 916-***-****

Responded to telephone inquiries from member doctors and other business partners regarding Rxs, products, lab

process information, and problem resolution.

02/2000 - 08/2005 - Sales/Marketing Coordinator

Haemonetics Software Solutions - El Dorado Hills, Ca 916-***-****

Directed telemarketing projects. Generated sales reports, maintained direct mail lists, and analyzed data using MS Excel and MS Access. Coordinated, proofread, and edited RFPs. Prepared professional pricing proposals, managed all aspects of tradeshow preparation, trained new sales personnel on company procedures and sales tool software. Provided administrative support to sales and marketing team.

08/1997 - 03/1998 - Dispensing Optician/Back Office Assistant

Visions Optometry - Sacramento, Ca 916-***-****

Scheduled patient appointments and managed patient flow. Conducted patient pre-testing. Assisted patients with frame and lens selection. General knowledge of back-office operations.

09/1995 - 08/1997 - Scheduling Coordinator/Medical Assistant

Pacific Cosmetic Surgeons - Sacramento, Ca

Scheduled surgical procedures and appointments. Provided patient counseling, pre- and post-surgery. Assisted in post-operative care management. Managed patient flow.

07/1990 - 08/1995 - Front Office Supervisor/Medical Assistant

Carl Haller, MD - Carmichael, Ca

Responsible for all front office operations including, electronic medical record (EMR) entries, Medicare, general insurance billing, and data entry. Patient care included: phlebotomy, gluteal injections, vitals, ECG, Holter monitor, PFT. Assist/chaperone in patient exam rooms. General knowledge of back-office operations.

EDUCATION

American Academy of Professional Coders (AAPC)

Certified Professional Biller (CPB) Preparation Course, currently enrolled, certification exam scheduled on 07/17/2021

Practicode CPC-A Practicum, coded 660 cases, (CPT®, ICD-10-CM, HCPCS Level 2), 05/2021

Certified Professional Coder (CPC) Preparation Course, 03/2021

Anatomy Course, 10/2020

Medical Terminology Course, 08/2020

California State University, Sacramento - Sacramento, Ca

Bachelor of Science: Business Administration, Marketing, 05/2004

American River College, Sacramento, Ca

Associate of Arts: General Business, 05/2002

Software Applications Certificate

Phi Theta Kappa, Int'l Honor Society Member

CERTIFICATIONS

Certified Professional Coder (CPC), AAPC (Member ID: 01816206), 05/2021

First Aid/CPR/AED, American Red Cross (Certificate ID: 00BJQLL, Expires: July 2022), 07/2020

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