Project Analyst Client Onboarding

Zeina Awadallah

***** ****** **** **

Little Elm, TX 75068

*****.*********@*****.***

************@*****.***

HomesByZeina.Com

916-***-****

SUMMARY:

* ***** ** ********** ** Real Estate (License Realtor® in Texas (2021) & in California (2014). Previous experience includes 15 years of experience in Banking & IT Industry is a customer Support and Management Role. I have exceptional customer service, communication and organizational skills, excellent problem management, relationship management and project management skills, Fluent in 3 languages (French and Arabic in addition to English).

WORK EXPERIENCE:

Realtor® – United Real Estate Frisco, TX (2021-Present)

Independent Contractor – working with Buyers and Sellers in Residential Real Estate

Realtor® – California - Independent Contractor (2014-Present)

Worked at several Brokerages as an Independent Contractor:

HomeSmart ICare Reatly – Roseville, CA

HomeSmart Evergreen Realty – Irvine, CA

Realty One Group – Rocklin, CA

Dean Adams Real Estate – Rocklin, CA

Keller Williams – Roseville, CA

Represented Buyers, Sellers & Investors: Assisted Buyers and Sellers in successfully completing their Real Estate Transactions.

Entrepreneur – USA & Canada (2006-2014)

Self Employed – Owner and Manager of an Online Retail store

Founded and managed online retail store selling scarves and accessories.

CGI Group Inc. – Canada (2000-2001,2002-2006)

Service Manager – Information Technology Management

-Client Relationship Manager for High Profile Banking Clients: Supported Client Onboarding, Project Management, Problem Management and Resolution and Service overall success.

Bank of Montreal MasterCard – Canada (1990-2000)

Several positions working with Consumer and B2B Banking

-Quality Assurance Analyst - Implementation & Control

-B2B Inside Sales & Relationship Manager - National Sales

-Project Analyst - Implementation & Control

-Senior Officer - Implementation & Control

-Senior Exception Processing Officer - Implementation & Control

-Call Center Customer Service - Merchant Services

-Credit Investigator - Credit Support

EDUCATION:

Banking Studies Diploma – Saint Joseph University – Lebanon (1990)

RE License – California (2014)

RE License – Texas (2021)

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