Library Assistant Second Class

CURRICULUM VITAE

FATIMA ALHASSAN

P. O. Box AE **, Atomic Accra Tranformer, Abokobi - Boi

TEL: 055*******/050*******, EMAIL- *******************@*****.***

EXCUTIVE SUMMARY

A bright and talented hard working individual with experience in data entry, banking product sales and customer service.I have effective organizational skills and proficiency with administrative and practical tasks.

HIGHLIGHT OF SKILLS

Customer Service Relations, good interpersonal skills and Team work, Sales and marketing, Bank back office operations and Data entry.

EXPERIENCE

July 2014 – July 2019 - Midland Savings & Loans - Madina

Branch Mobile Banking Executive (MBE)

Employs effective strategies to meet weekly deposit mobilization target of GHS 6,000.00 at the branch.

Serves as customer service support as well as assists MBE Supervisor with reports collation and presentation to the Branch Manager.

Close sales of bank products to potential customers and as customer service rep resolves customer complaints.

Deposit mobilized funds in a timely, consistent, accurate and secure manner.

Manage high networth customers and turning them into loyal customers of the bank

Entering data accurately onto computerised databases & Excel spreadsheetsin the absence of MBE’a supervisor.

May 2011 - October 2011 - Cherith Basic School - Haatso Supermarket

Library Assistant

Responsible for creating an inviting library environment, keeping the library in good order and replacing books on the shelves.

Assisting library users to locate books, information and resources.

Enforcing policies regarding noise, eating and drinking etc.

Undertaking clerical and office tasks like filing, photocopying etc.

Preparing stock for the shelves, shelving and shelf tidying, and repairing books.

Checking areas of the library to ensure that information on display is up to date.

Registering new users, checking their ID, then Issuing cards, updating

systems, and explaining what facilities and services users are entitled to.

EDUCATION

Islamic University College - Accra, Ghana

Bacelor Of Business Administration in Human Resource Management -September 2016- March 2020

Methodist Girls Senior High School - Mamfe, Ghana

West Africa Senior Secondary Certificate Examination -WASSCE 2011-2014

LANGUAGE SKILLS: English and Twi

COMPUTER SKILLS: Microsoft: Word, Power point, Excel, Access and Internet User.

REFERENCES

Miss Adeliade Morrision

Deputy BAC OF Ghana Entreprise Agency

Koforidua

Contact:054*******

Mr. Eric Nii Armaah

Kumasi Branch Manager

PWC/MidlandSavings &loans

Contact: 055576550

Contact this candidate