Sai Lekhana

Mobile: +91-939*******

Email: admt45@r.postjobfree.com

Experience Summary:

1+ years of experience as a Network Engineer

Experience working with Active directory

Having good knowledge on windows servers, DNS, DHCP.

Ability to learn and adapt quickly to the emerging new technologies.

Strong customer Orientation and a professional approach with the ability to interact with all levels within the Organization.

Strong analytical and problem-solving skills with the ability to quickly adapt to changing and competing priorities.

Solid Communication skills, Organizational skills and the ability to interact with external Vendors/business Units.

Hands-on experience on ticketing tool service now, ITIL.

Good project management skills, with the ability to independently interact and at times lead a team to complete initiatives with quality and timeliness

Ability to maintain the highly secure nature of information technology work

Proficiency with MS Office PC Software applications (Outlook, Excel, Word, Power Point)

Allocating systems to new joiners according to the requirements

Self-motivated, Analytical Mind, Capable of Working Independently with Minimum Supervision

Assisting internal employees on different hardware/software problems

Technical Skills:

Languages : C, C++

Web Technologies : HTML, CSS

Database : Oracle, SQL.

Networks : Computer Networks, Active directory

Tools : Eclipse

Educational Summary:

Qualification

University

Year of Passing

B. Tech

Jawaharlal Nehru Technology Kakinada, Computer Science (CS)

2019

Professional Summary:

Nov 2019 – Dec 2020 Analyst Trainee HCL - Bangalore, India

Roles & Responsibilities:

Experience working as Analyst Trainee for Savantis Solutions.

Providing IT infrastructure support in 24x7 environments to core business and to multiple customers based at various global regions.

Investigating resolving and closing user reported problems and application issues through our ticketing system.

Participate in on-call rotation to provide 24x7 production report.

Monitor Server Event logs, Performance logs, growth of data on the network

Installation, maintenance and troubleshooting of server operating systems, server 2003, 2008 and 2012.

Knowledge on RAID configuration, server hardware and firmware up gradations

Configuration and maintenance of Active directory environment for Windows server 2003/2008/2012

Knowledge on FSMO roles

Configuring/administering domain users and groups (password settings/ account restrictions/profile settings)

Knowledge on Server Hardening (stopping unwanted services, disables users and shares, system updating etc.)

Installing, configuring, Maintaining DNS, DHCP servers

Managing file and print issues.

Perform operating system software updates, upgrades and patches.

Personal Information:

Father Name - Sai Prasad

Gender – Female

Marital Status - Single

Languages Known - English, Telugu, & Hindi

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