Charla M. Warren, MSA, PHR, SHRM-CP
**********@*****.*** * C: 810-***-**** * McKinney, TX 75071
PROFESSIONAL EXPERIENCE
FWISD, Fort Worth, TX
Talent Acquisition Director II – Talent Acquisition & Development 02/21 – Present
Executed system recruitment-marketing plans
Implemented data analysis tools for recruitment marketing initiatives
Improving candidate experience through ATS process changes
CARROLLTON SPRINGS, Carrollton, TX
Human Resources Director 02/20 – 02/21
Implemented new streamline processes: orientation, license/certification maintenance, and compliance complaints
Created and implemented attrition action plan deducing turnover by 5%
BAYLOR SCOTT & WHITE HEALTH, Irving, TX
Talent Acquisition Director – Allied Health, Marketing/Programs 01/17 – 12/19
Talent Acquisition Manager – Allied Health Services 06/16 – 01/17
Executed system recruitment-marketing plans
Achieved Lean process goals
oIncreased external hires by 10%
oReduced recruitment audit report issues from 40% to 5%
Increased employee engagement score by 14%
Reduced contact labor by 50%
Accomplished Talent Acquisition system implementations
oReduced sourced-candidate presentation time by 50%
TA Director/Manager Achievements
oReduction of Allied Health open requisitions by 54%
oReduction of All North Texas Laboratory requisitions by 69%; Time to Hire by 50%
oPositively impacted 90-day turnover; exceeded goal by 7.6%
ST. ALOYSIUS ORPHANAGE, Cincinnati, OH
HR Recruiter/Generalist 10/15 – 05/16
Implemented data analysis tools for recruitment, retention and employee satisfaction
Reduced vacancy rate by 50%
Executed social media recruitment and new behavioral interviewing structure
Realized new wellness program committee, goals and program plan
Redesigned and implemented annual trainings and new employee orientation
BAPTIST HEALTH SOUTH FLORIDA, Miami, FL
Recruitment Manager 06/14 – 07/15
Implemented new processes to successful met recruitment quota goals for 3 hospital teams
Participated in successful implementation of new HRIS system, PeopleSoft
Improved HR team and leadership PeopleSoft knowledge through trainings and 1:1 instruction
Educated leaders on talent management trends and retention reduction techniques
COVENANT HEALTHCARE, Saginaw, MI
Workforce Planning Coordinator (Reporting to HR Director) 12/10 – 06/14
Employment Specialist – Nurse Recruiter 07/07 – 12/10
Slashed nursing vacancy rates from 12% to 3%
Increased the Nurse Extern Program by 50% with a retention success rate of 90%
Co-creator of the region’s first Nurse Residency Program
Reduced first-year turnover by 75% through successful creation and implementation of a culture focused, behavioral interview guide
Saved the organization $25,000 through the diligent negotiation of the resume parsing services for our new applicant tracking system
Reduced application completion time by 80%
Created Student Passport Alliance website for online training and orientation
oIncreased staff productivity and student satisfaction
oCompleted by 3 competing hospital systems
oConsistent, met regulatory standards, and accepted at multiple systems
Developed and implemented corporate HR trainings
Successful design and implementation of the Infor Talent Acquisition Applicant Tracking System (ATS) within allotted timeframe and budget
TENDERCARE HEALTH CENTER OF FRANKENMUTH, Frankenmuth, MI
Human Resources Administrator 02/06 – 08/07
Oversaw hiring, orientation/training, benefits, performance evaluations, investigations, leadership guidance, corrective action and separations
Successful regulatory survey reviews in all human resource areas
Facility instructor for payroll/benefits, federal and state regulations, HIPAA, infection control, organizational culture, safety, and leave of absence policies
Reduced patient falls and improved oversaw safety while in the roles of safety chairperson and employee council facilitator
EDUCATION
CENTRAL MICHIGAN UNIVERSITY
Master’s Degree – Human Resource Administration 12/10
UNIVERSITY OF MICHIGAN - FLINT
Bachelor’s Degree – Health Care Administration 05/02
PROFESSIONAL AFFILIATIONS
Society of Human Resource Management (SHRM)
American Society for Healthcare Human Resources Administration (ASHHRA)
Business Leadership Network (Great Lakes BLN) Collaborating for Diversity and Business Success (Previous)
Dynamic leader with expertise coaching individuals to success, executing programs that outclass the competition and making critical decisions during challenges. Adaptable and agile professional with an extensive background in talent acquisition, HR administration and process improvement. Core Competencies include:
Human Resources Administration Talent Acquisition/Orientation Workforce Planning
Strategic Planning Project/Budget Management Metrics & Analytics
Leadership Development Program Design/Implementation Employee Relations