Customer service
Resume:
Sarah Lenard
******.*********@*****.***
Reno, Nevada
Education
University of Nevada, Reno, Reno, NV 05/2020
Bachelor of Arts in Anthropology minor in Linguistics
GPA 3.64
NSSHLA club member
Golden Key Honour Society member
Truckee Meadows Community College, Reno, NV 05/2018
Associate of Arts
GPA 3.87
Graduated with Honors
Work Experience
Shift Supervisor
Starbucks, Reno, Nevada 06/2012 – Present
Ensure that all customers are satisfied, and that great customer service is provided.
Use critical think skills to manage employees during shift and ensure that they are in the best positions for the shift to run smoothly.
In charge of store safety, inventory, and management of money.
Use teamwork to make every moment right for customers and employees.
Mental Health Technician I
Northern Nevada Adult Mental Health Services, Sparks, NV 09/2020 – 11/2021
Provided care to adults with mental health issues.
Assisted patients with daily activities and living.
Aided in crisis prevention and intervention as well as behavioral issues.
Account Manager
Alpha Productions Technologies, Sparks, Nevada 09/2009 – 11/2011
Oversaw the production line for a specific account.
Made sure shipments were on time and the customer was satisfied.
Used leadership skills to make our company run smoothly.
Hard Skills
Conversational American Sign Language
American Red Cross CPR and First Aid Certified
Computer Efficiency
CPI Certified
Writing
Soft Skills
Communication
Leadership
Organization
Teamwork
Time Management
Problem Solving
Adaptability
Dependability
Contact this candidate