Jessica Kidd

503-***-****

admrxx@r.postjobfree.com

PROFESSIONAL SUMMARY: With a varied background in many administrative positions I am both flexible and innovative in my work, providing high-quality results with enthusiasm and eagerness. Experienced working in high-volume environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, punctual, and driven to achieve excellent customer service. Detail-oriented and resourceful in completing multiple tasks at once.

EXPERIENCE:

Phone banker II

Wells Fargo, Salem, OR

September 2018 - July 2019

Assisting clients with financial issues so they don’t need to travel to banks in person. Responding to routine and complex customer inquiries regarding credit card products and services: Quickly answer customer inquiries in a friendly and courteous manner. Deliver exceptional service to our customers by going out of the way to please them.

Medical assistant

Externship at Cascade Family Practice

June 2016 – August 2016

Verifies patient information by interviewing patients, recording medical history, and confirming purpose of visit. Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary. Keeping track of doctor’s schedule, updating emails, calling patients in regards to any appointments or information needed

Caregiver / Med Aide

Royalton Place, Milwaukie, OR

August 2015 – October 2015

Caregiver: Attend to residents with any needs or activities of daily living they had including but not limited to, bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the individual service plan.

Med Aide: Assisting the licensed nurse in providing safe and ethical care for clients such as, administering prescribed drugs and completing other delegated nursing tasks allowed by state law.

Receptionist

Scotts LawnService, Sherwood, OR

January 2015 – August 2015

Answer calls on multi-line phone in a timely manner, file paperwork, listen to clients and their concerns, take payments over the phone and process checks that come in the mail, prepare routes for technicians for the day, assist technicians out in the field. Organize, data entry.

Education: Certified Medical Assistant Program at Concorde Career College, Portland, OR November 2015 – August 2016

SKILLS: Problem-solving, critical thinking, communication, teamwork, organization, creativity, emotional intelligence, attention to detail. Computer software and application knowledge, data entry.