Operations Supervisor Management Analyst
Resume:
Rennalyn L. Sato
Experience
I have earned my skill and knowledge from all of my experience as a
TSR/CSR agent, Real-time analyst, Operations Supervisor and as an Asst. Admin Manager. In my former Asst. Admin Manager role, I honed my abilities of sharing my strength in reporting, data/root cause analysis, strategic planning, strong decision-making, knowledge in payroll, recruitment, scheduling and all other task that can contribute a solid foundation to the team. My leadership, people-centric nature, and eagerness to please have afforded me excellent innovation skills. July 2019 – February 2021
Asst. Admin Manager • Secur It Guard Company
September 2018 – September 2019
Operations Supervisor • Teleperformance
February 2016 – September 2018
Work Force Management Analyst • Teleperformance
April 2015 – February 2016
Call Center Agent • CSR • Teleperformance
Communication
Successful communication helps us better understand people and situations. It helps us overcome diversities, build trust and respect, and create conditions for sharing creative ideas and solving problems. Leadership
“Walk the talk” is one of my favorite quotes to describe leadership. An effective leader must know how to listen, respect, innovate, motivate and help others to grow rather.
102 Plaza Condominium
Marikina Infanta
Highway Antipolo City
**********@*****.***
Skills
Microsoft (Excel, Powerpoint, Word); Outlook;
Handle recruitment (Job posting, sourcing, interview, onboarding)
Analyze and run payroll
Work Force Management (Data/root cause analysis; Scheduling; create report templates to improve company process)
Leadership (handles escalation, client request, operations and trainings)
Excellent Customer Service
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