Environmental Technician Sergeant

PROFESSIONAL SUMMARY

Professional and efficient Security Guard with Five years of experience in addition to exceptional customer service experience. Sergeant for Top Flight Security and MSP Security Clearance and 5 years of proven experience in the State of Maryland. Currently leading 8 employees, ensuring proper scheduling, training and execution of tasks. I also have a little physical training under my belt I did one year in Howard community college where I played basketball and I have an excellent team work attitude. Current sales experience in door to door sales as well as previous retail and fast food experience to accompany superb listening and rapport building skills.

PROFESSIONAL EXPERIENCE

Divergen Inc. November 2017- Present Glen Burnie MD

Door to door sales team lead

Cold call and conduct door to door visits to prospect new clients.

Interview potential trainees

Conduct training for new employees on how to overcome objections and disinterest.

Responsible for attendance and accountability of employees on a daily basis

Sergeant-Shift Supervisor

Top Flight Security May 2013-November 2018 Laurel MD

Foot patrols every 30 minutes to 1 hour because any can get robbed at any time also a fight may break out or there may be some domestic violence and vehicle patrol of properties to let everyone security on property and to also catch people doing something they aren’t got no business doing. / At the end of the night I type up a report for the property of everything I did for the night and any incident that happen or if we had to call 911.

Enforcing the rules for tenants and visitors like no loitering, soliciting. and maintaining policies specific to each property all properties aren’t the same some are no smoking property’s

Detain offenders that’s costing problems or ruckus by being loud, don’t want to follow directions for the property and report to local law enforcement

Maintain some maintenance of company vehicles as clean them/make sure no check lights are on/new tires

Sales Associate

Rainbow Store June 2012- Dec 2012 Capitol Heights MD

Stocking the new orders and changing the senses for the new seasons coming in or the merchandise that the customers brought to the counter and didn’t want. Also zoning store merchandise so that the customers who wants to take items we can see them.

Assisting customers to help them find outfits for themselves or their kids to wear and a jewelry set to match.

POS and Cash handling the money draw/taking money and giving change back to the customers.

Fast Food

Wendy’s June 2012- June2013 temple hills MD

Customer service being patient and even if the customer is being very disrespectful and just having control over situations.

Cooking I learn how to cook everything they had on the grill, fries, and also make frostys

Cleaning the grills, the fries machine, frosty machine, mopping floors

Environmental Technician

Providence Hospital May 2010- Aug 2010 Washington DC

Stocking hospital materials as in needles, gloves, facemask,

Cleaning and organizing equipment and materials

Using time management skills

Following safety procedures

Education

Howard Community College General Studies Aug 2015 – May 2016

VOLUNTEER EXPERIENCE

I coach basketball to give back to the kids to help develop them mentally and physical to be young respectful men with a foundation of hard work and respect. Also in order to keep kids on the right track I like to get the parents involved with their child and the team the more support they have the more the kids push to be successful. In reward to the kids for doing good I take them out of town in to a different environment just to get away from what they may be used to seeing every day. I dedicate myself to the youth as I do not believe in mediocrity, I lead by example for them to emulate.

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