D E N Z E L L M O R R I S

914-***-****

admrmr@r.postjobfree.com

*** ***** **,

North Haven, CT 06473

PROFESSIONAL SUMMARY

Motivated General Manager with 5+ years of experience.Recognized for surpassing goals and planned performance, and rewarded with continuous advancement during an 8 year career. Successful in driving centers to achieve top ranking in sales, revenue, and profit.

SKILLS

Time & staff management Networking and collaboration Employee training and development Inventory & cost control including budgeting

Customer service Revenue generation

High attention to detail

EXPERIENCE

General Manager, Bowlero Corp, Jan 2012 - Oct 2021, Wallingford, CT GM Bowlero Wallingford Lanes 2018-2021

Hired and managed performance of team members by training and coaching all new hires.

Drove shrink results through monthly P&L reports with all guidelines involving safety, loss prevention, and cash-handling procedures.

Prepared schedules and maintenance budgets for corporate management approval. AGM Brunswick Lanes 2017-2018

Worked alongside with GM to target and accomplish company goals. Trained New Hires.

Controlled retail flow and handled guest complaints. Operations Manager Bowlmor Lanes White Plains 2015-2017 Oversaw the largest arcade in the company and in charge of inventory. Ran front end of the house including front desk.

Managed all opening and closing procedures.

Lead Kitchen manager Bowlmor Lanes White Plains 2014-2015 DM

Jun 2011

Expedited and cooked for full service kitchen.

Ordered food from Sysco, systemized coolers/freezers grocery storage rooms. Trained staff on servSafe principles.

Bowling Machine Mechanic/ Porter -C- Class 2012-2014 Trained under center facilities manager in all areas of bowling machine maintenance. Pin chased and covered center bowling leagues and weekend retail business. Cleaned center lanes, oiled lanes, prepared all areas of center for retail & league business.

Mechanic, Vavoline, Mar 2013 - Mar 2013, Ossining, NY Inspected vehicles to assess their damage, trace malfunctions and isolate faults. preformed oil changes and other maintenance checks as required. Upsold services as needed.

EDUCATION

High School Diploma

WPHS - White Plains, NY

Honor Roll