Operations Supervisor Logistics Management

RANDY HARMON

MARIETTA, GA ***** ********.***@*****.*** 770-***-****

Regional Operations Manager -- Transportation / Logistics / General Management Igniting Performance and Boosting Bottom-Line Profits to Unparalleled Achievement Top-producing logistics professional with 18 years expertise in the logistics, supply chain, transportation, intemodal, and food industry. Leads high performance teams to record-breaking revenues, goals, and growth targets. Re- nowned as a resilient, high energy, no non-sense businessman with strong business acumen, and the ability to think outside the box. Recognized as a bold leader with deep strategic insight, coupled with a “make it happen” attitude. Proven track record of steering organizations and departments through challenging sales, and operations objectives. STRATEGIC DIRECTION THAT RESULTED IN EXPLOSIVE GROWTH Meticulous Management of

P&L, Payroll, and IC’s.

Strategic Partnerships Operations Management & In- ternal Controls.

Leadership Development Process Improvement/Change

Mgmt.

Financial Analytics

Succession Planning High Stakes Negotiations. Strategic Cross Training PROFESSIONAL LEADERSHIP EXPERIENCE

SGM Corporation 8/2020 - March

Granite and Marble Extraction and Distirbutor

{Briefly left the workforce to train for the purpose of acquiring class A CDL} 5/2019 - 8/2020

(See “Professional Training” below)

Lasership Kennesaw, GA 3/2019 - 5/2019

A regional last mile parcel delivery company, that services the Eastern and Mid-West U.S. Operations Manager

Manage and directs branch initiatives at all levels. Maintains P&L, analyzes complex data. Develop, implement, and reviews operational policies and procedures. Oversees budgeting, safety, vendor management & carrier se- lection, training, hiring, and terminations. Identifies weak links to coach and mentor and eliminates others with no desire to succeed. Works with Director of Regional Operations and executive level management to determine values and mission, as well as short, and long-term goals. Identifies and acts on potential business opportuni- ties.

Manages team of 6 direct report managers, 127 indirect associates, and 103 IC’s/Drivers. Increased VPODs from 85% to a consistent 95%+, within 3 months via communication, training, & execution, reducing claims. VPOD goal is 95% or better.

Implemented an aggressive driver-on-boarding process that either eliminated or reduced missed or late deliveries, which contributed to increased branch service levels. Evaluated departments with deficiencies, rolled out new operations initiatives for operational efficiency. Randy Harmon ********.***@*****.*** 770-***-**** Professional Automotive Relocation Service East Point. GA 11/2016 - 3/2019 A full-service vehicle relocation, transport, and logistics company. Regional Operations Manager

Multi-site management. - 5 states. Directed and launched the start-up for the Atlanta branch. Led a team of more than 100+ exempt and non-exempt employees, as well as independent contractors. Managed field operations to ensure all SOP’s were consistent. Facilitated the first Amazon ISP/DSP project in the S.E. Region, over 5 states. Meticulously tracked, managed, analyzed, and reported quarterly and annual progress. Negotiated rates with cli- ents, contractors, and individuals in the private sector. Coordinated training for field IC units, and stake holders. Built the logistics operation in Atlanta, GA as a start-up, from the ground up. Created a culture of analytics by introducing data analysis, and root cause analysis. Processes observed and introduced to other company branches.

Dismantled the old “negotiate a deal” system, and replaced with fixed IC rates, reducing costs by approxi- mately. 30%.

Reduced 3rd party transportation costs approximately., $450K annually (on the truck hauler side), by eliminat- ing the old system, and revamping new bidding process for all carriers. No preferential treatment. Main- tained consistently for 22+ months.

Managed and directed the first Amazon ISP/DSP project for PARS in the S.E. Region, over 5 states simultane- ously.

Successfully managed a 5 state multi-region, including P&L, budgeting, and more. Key player in locating viable virgin real estate for new site start ups within assigned multi state region.

“I think like and engineer--calculating the best possible solution--but I perform like a musician. It is my goal to create the perfect logistics and/or operational symphony. My purpose is to assist in maximizing efficiency, increase profits, decrease spending, and improve production, of an entire workforce.” Sysco Foods College Park, GA 10/2011- 11-2016

A $143B delivery and supplier of food products to various size restaurants. Operations Supervisor

Supervised daily responsibilities and safety of delivery drivers, including adherence to standard operating procedures (SOP’s), and adherence to planned routes. Enforced D.O.T. rules and regulations to ensure compliance. Collaborated with route planners for route efficiency. Supervised the management of D.O.T. driver logs. Managed all policies, practices, and systems to ensure good business practices. Facilitated team meetings. Met with stake holders to address key challenges, and to assess delivery and product concerns. Key player in the retention of multi-million-dollar accounts. Saved $270K and 920+ labor hours by conducting comprehensive data analysis, streamlining pic sheets, monitoring unpro- ductive work habits, and implementing cost-saving measures throughout the supply chain. Launched a massive “compliance sting” as drivers returned at the end of delivery routes, to ensure all assets had DOT re- quired items (i.e. fire extinguisher, reflective triangles, hazmat documentation, logbooks, etc.). Saved key accounts by establishing an A-Team of drivers for key accounts at risk. Reduced driver hours and fuel consumption by enacting a shuttling method between points. Set strict guidelines for 2nd level managers to optimize delivery. HUB Group Austell, GA 9/2005- 10-2011

A $3.6B intermodal company providing truck brokerage, and logistics services. Intermodal Manager

Successfully managed 6 supervisors, 150+ company drivers, and 150+owner operators. Trained, coached, and mentored staff to ensure smooth adoption of new programs, policies, and for consistency. Managed and directed day to day operations from cradle to grave. Cross trained staff in all aspects of applicable logistics. Delivered staff performance evaluations, implemented and en- forced corrective action plans. Involved with hiring and termination. Reduced broken promises to customers by 55% by increasing communication, thinking outside the box, and accomplishing the goal, On time delivery, and customer satisfaction. Implemented succession planning methods, coached those that were coachable, and eliminated those having no desire to succeed, management and staff.

Reduced miles driven by implementing shuttling, increasing mpg, and reducing fuel costs. Randy Harmon ********.***@*****.*** 770-***-**** APTITUDE

Succession

Planning

Intermodal

Operations

Restructuring Operations

Management

Regional

Management

Multi-Site

Management

Fleet Mgmt. &

People Mgmt.

(exempt & non-

exempt)

P&L

Budget and

Capitol Mgmt.

Expense

Control, & Qual-

ity Control

Process

Improvement

Sense of

Urgency

Industry

Analysis

Rate and Contract

Negotiation

Data Analysis D.O.T.

Compliance

Strategic

Planning

Client Relations Account & Terri-

tory Mgmt.

Carrier Mgmt. Site Start Ups Market Analysis Big Picture Vision

Departmental

Collaboration

Needs

Assessment

Cost Reduction Supply Chain Training &

Development

New Business

Development

Market Analysis Safety

ACADEMIC BACKGROUND

FLORIDA STATE COLLEGE AT JACKSONVILLE Jacksonville, FL Major: Business Mgmt.

Minor: International Trade

CHATTAHOOCHEE TECHNICAL COLLEGE Marietta, GA

Studies: Logistics Management and Supply Chain

PROFESSIONAL TRAINING

Stevens Transport, Dallas, TX 3/2020 8/2020

Training & Owner Operator/Independent Contractor Work Prime Inc., Springfield, MO 5/2019 - 3/2020

Driving School (Training) for the purpose of CDL

CREDENTIALS

CDL Class A

U.S. TWIC CARD

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