Latoya Wiley
A Great asset to any company Team-Player,Self-Starter
Palm Springs, CA 92262
***.******@*****.***
Hard worker you won't be disappointed.
Authorized to work in the US for any employer
Work Experience
Denny's assistant manager
Denny's - Palm Springs, CA
January 2016 to December 2020
Oversee store operations watch labor deliver food customer service count registers Education
High school diploma in Regular education
Palm Springs High School - Palm Springs, CA
September 1995 to June 1999
Skills
• Management
• training
• Sales
• Inventory
• Scheduling
• Cash Handling
• Customer Service
• Inventory Control
• Merchandising
• Project Scheduling
• Schedule Management
• Assistant Manager Experience
• Supervising Experience
• Teaching
• Retail Management
• Food Safety
• Leadership
• Time Management
• Interviewing
• Budgeting
• Shift Management
• Product demos
• Retail sales
• Hospitality
• Management
• Google Suite
• Sales Management
• Recruiting
• Event Planning
• Personal Assistant Experience
• Employee Orientation
• Store Management Experience
• Presentation Skills
• Conflict Management
• Office Management
• English
• Events Management
• Negotiation
• Administrative Experience
• Project Management
• Fundraising
• CRM Software
• Microsoft Powerpoint
• Salesforce
• Microsoft Outlook
Certifications and Licenses
ServSafe
December 2017 to December 2022
Assessments
Customer Service Fit — Proficient
March 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Customer service fit — Completed
May 2021
Measures the traits that are important for success for customer service roles Full results: Completed
Cashier skills — Completed
May 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Work style: Reliability — Expert
May 2021
Tendency to be dependable and come to work
Full results: Expert
Front desk agent (hotel) — Completed
May 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.