Mitali Deshmukh
Address : *** *** ******* **** *** Vikas Santoshimata Road, Kalyan West -421301
Mobile no. : +91-970*******
Email id : ****************@*****.**
D.O.B : 22nd August 1990
CAREER OBJECTIVE:
Strong desire to acquire knowledge in tourism industry to become successful Team Leader.
ACADEMIC CREDENTIALS :
Qualification
Institution/University
Percentage
Year
IATA Foundation
TMI Academy Mumbai
B grade
2015
Master in Commerce
Pune University
Pass class
2014
Bcom
Mumbai University
Second Class
2010
HSC
Maharashtra State Board
51.50%
2007
SSC
Maharashtra State Board
51.86%
2005
ADDITIONAL QUALIFICATIONS :
Diploma in Finance management from Wellingkar Institute of management, Mumbai
German Language A1 from Maxmuller Bhavan
MS office,word, outlook,Tally -7.0
WORK EXPERIENCE :
SOTC travel limited (June 2016 to May 2020)
Designation: Sales executive
Handling Customer Inquiry & maintain CRM lead
Prepare commercial quotation
Discuss & convince overseas travel plan with customer
Finalize Itinerary, commercial quotation & Provide up to date information.
Participated in various events for sales promotion.
Completed different product trainings.
Co- ordination with back office
Maintain a good rapport with customer
Contributes to team effort by accomplishing related results as needed.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Handling Visa documents destinations like Europe,Middle east, Asia
Analyzing competitors product to determine prduct features, benefits, shortfalls and market success.
Calling potential customers to explain company product & encourage purchase.
SKILLS HIGHLIGHTS :
Communication & Presentation skills
Strong decision maker
Complex problem solver
Innovative
Service-focused
Meeting Sales Goals
Product knowledge
LINGUISTIC PROFICIENCY :
English (Proficient)
Hindi (Intermediate)
Marathi (Native)
HOBBIES & INTERESTS :
Travelling & exploring new places
Cooking
Networking
Yoga