Service Representative Sales Associate

CRISTINA DRIO CUARES

Manaba, Garcia_Hernandez, Bohol

****************@*****.***

Phone Number : 094********

OBJECTIVE:

A position in a competent and reputable company where I can apply my skills and knowledge. Committed to a continual performance development on both personal skills and to company goals and objectives that I’m applying to.

EMPLOYMENT HISTORY:

*CALLCAMP INC BOHOL

(July 01, 2020- Present)

Position: CUSTOMER SERVICE REPRESENTATIVE

Work Description:

* Answer customer calls and queries

* Taking Orders determine charges and oversee billing

* Record details of customer contacts and actions taken

* Refer customers to supervisors, managers, or others who can help

*THE BABYSHOP LLC-LANDMARK RETAIL INVESTMENT CO. DUBAI UAE

(November 1, 2015 – January 30, 2019)

POSITION: PERSONAL SHOPPING ADVISOR / SENIOR SALES ASSOCIATE

WORK DESCRIPTION:

*Greet customers and ascertain what customer wants or needs.

*Sell baby clothes and stuffs to expectant moms and other individuals.

*Discuss the products and benefits offered.

*Responsible for answering customer question and solving customer complaints.

*Train new employees on sales techniques and visual standards.

*Provide excellent customer service.

*QUALFON PHILS. INC.

(July 2015 – September 2015)

POSITION: CUSTOMER SERVICE REPRESENTATIVE

WORK DESCRIPTION:

*Answer customer calls and queries.

*Providing resolution of issues related to subscriber units, equipments, products,and services.

*Reviewing reported troubles to identify hinds and potential problem areas.

SAVE n’ EARN SALES INC.

(MARCH 2012-JUNE 2012)

POSITION: SALES ASSOCIATE / CASHIER

WORK DESCRIPTION:

*Greeting customers, responding to questions and queries.

*Offers / sells mobile and mobile services including accessories.

*Cross selling, Up selling products to increase purchase amount.

*Operating POS, managing financial transactions and balancing drawers and store inventory.

*Providing outstanding customer service.

EDUCATIONAL BACKGROUND:

TERTIARY: BOHOL ISLAND STATE UNIVERSITY (MAIN CAMPUS)

BS COMPUTER ENGINEERING (UNDERGRADUATE)

SECONDARY: SAINT JOHN THE BAPTIST ACADEMY

GARCIA-HERNANDEZ,BOHOL

DATE GRADUATED: MARCH 2009

SKILLS:

Proficient in using data processing application like, Ms Word, Ms Excel, PowerPoint, Basic PC troubleshooting. With above average proficiency in speaking and writing in both Filipino and English. Also can understand and speak basic Arabic.

BACKGROUND:

Born in May 19,1993,in Paranaque Metro Manila, raised and living in province of Bohol, willing to be trained.

Customer Oriented, hardworking and patient,has initiative, can work under pressure and even without supervision. Works harmoniously with co-workers and has a good leadership skills.

Creative and Resourceful.

I hereby certify that the above information is true to the best of my knowledge and belief,that I shall be responsible fo any falsification in this document.

CRISTINA DRIO CUARES

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