Graphic Designer Center Manager
Resume:
abderra a alichar
senior airport
services agent
CONTACT
EXPERIENCE
senior airport services agent
Emirates airline - Since April 2011
* collaborated in a team of 52 agents (called document check team) and worked alongside middle management to ensure high level of customer service was consistently met, handled guests in a calm, friendly and gracious manner.
* clearing the queues in front of the gate at the boarding time, ensuring that all the passports, visas checked carefully and avoiding nes from destinations' immigration.
* 20 destinations was in our list.
* demonstrate high level of professionalism by achieving a score of 87% in savings by avoiding immigration nes.
* played an important role in organizing passengers in front of the gate, and ensuring the ight will go on time.
* Check-in and boarding.
vehicles testing center manager ( temara, morocco) Vehicles Testing Naji - May 2010 to October 2010
* managing the whole center and surprevising it
* ensuring all the equipments are properly working and the agents are present
* ensuring that all the vehicles checked carefully and all their pictures was archived
* ensuring that the vehicles with a bad situation will not pass and convince the customer to x the faults
graphic designer (casablanca, morocco)
Al Ahdath Al maghribia Newspapers - October 2008 to March 2010
* working as a graphic designer making loyout design
* surprevising the layout design of the magazine as well and images editing Digital Printing Agent (casablanca. Morocco)
Pyramid - February 2008 to August 2008
* Trainee in digital printing
EDUCATION
Sales Agent Attestation
Anapec
2010
Vehicles Testing Managment
DEKRA company
2010
Diploma of graphic design
2it
2006 to 2008
BA in english literature (linguistics)
Ain Chock University
September 2002 to June 2007
Baccalaureat
Othmane Ibno A ane
September 2001 to June 2002
37 years old - Driving License
************@*****.***
building 21, apt 309, alkhail gat
e, alquoz,
dubai,
United Arab Emirates
Resume created on DoYouBuzz
Resume created on 1 / 2
SKILLS
Customer Service
Languages
INTERESTS
Travel
Traveling around the world
Sports
Football
a polished and dynamic administrative and customer services o ering a comprehensive skill set which blends experience in front desk, client relations, executive support, retail and institutional sales. well versed in delivering exceptional customer service while maintaining the highest level of con dentiality.
Quick learner not intimidated by new challenges responsibilities and situations, excels in daily task prioritization. employs a high level of professionalism in day to day work, enjoys tackling challenges on an individual basis but also thrives in hectic, customer focused, team work environments.
Arabic, english, frensh
Resume created on 2 / 2
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