bank teller

CAREER OBJECTIVES

To become an instrumental asset of the organization that is driven towards

delivering sound and quality service to all stakeholders.

To be part of a team that enjoys problem solving.

To make a substantial and positive impact towards the success of the organization and my career growth.

PERSONAL ATTRIBUTES

I am a very energetic and hardworking person and enjoy learning new skills.

I can work under minimum supervision and I have acquired great interpersonal and communication skills through experience from my previous endeavors.

CURRICULUM VITAE FOR MADZIME

TAKUDZWA THELMA

9109 RUSIKE PHASE 3 MARONDERA

E-mail: *******.******@*****.***

Cell: +263 078*******/071*******

PERSONAL DETAILS

Names :Takudzwa Thelma

Surname :Madzime

Date of Birth : 28 March 1996

Sex : Female

National ID : 75-503828B75

Marital status : Single

Nationality :Zimbabwean

WORK EXPERIENCE

POSB BANK-Marondera Branch: January 2020 till date

BANK TELLER / BACK OFFICE CLERK

Key Responsibilities:

Branch Reconciliations.

Overdrawn accounts management.

Custodianship of Vault and Safe

Repairing Of Rejected Items

Flagging Of Accounts

Account Closures

Deceased Estates Closures

Processing Of Adjustments

Internal Funds Transfers

Tick Backs

Agency Relationship Management, i.e. Zimpost.

Merchant Relationship Management

Processing individual and corporate investment accounts.

Processing of RTGS and electronic transfers

Relief branch supervisor

Employee relationship management.

Overall overseeing of branch personnel and conflict resolution.

Branch security management.

Cash management and customer queries resolution.

Branch Opening and Closure

Conducting Vault/Safe Spot Checks

Relief teller duties on busy days.

Processing of deposits and withdrawals.

MTA transactions. i.e. western union, mukuru and money gram transfers processing.

Receiving cheque deposits

End of day drawer balancing

Relief enquires duties

New Account Opening

Capturing Of Know Your Customer Details

Actioning Requests for Change Of Personal Details

Actioning Restrictions on Customers’ Account

Printing of Customer Account Statements

Service Fees Collection

Processing Of Special Power Of Attorney

Custodianship of ATM Cards

Marketing Self-Service Delivery Channels to Customers

Strong computer expertise in using and adapting to new systems and software’s. Irrefutably efficient in utilization of technology and flexible to technological changes. POSB MARONDERA -2017 -2018

Position: Banker-Attaché

assisting in opening of new accounts

processing of cash deposits and withdrawals

processing cheque deposits

processing telegraphic transfers

foreign currency remittances (mukuru, money gram, western union)

end of day balance sheets and reconciliations

ACADEMIC QUALIFICATIONS:

Tertiary: 2015-2019

Class 2.2 Bachelor of Commerce Honours Degree in Banking and Investment Management - National University of Science and Technology. High school 2013-2014

First Class Academy Mutare A-Level

Geography A

Business studies A

Economics B

St Dominic’s High School Mutare-O-Level 2021

English C

Maths C

Geography A

History A

Commerce B

Religious studies C

Integrated science B

COMPUTER SKILLS

Microsoft Word, PowerPoint, Excel

HOBBIES AND OTHER INTERESTS

Baking, Reading, Watching Soccer

REFERENCES

Mrs. S. Mpofu -Lecturer

National university of science and technology

Banking Department

Cell: (+263) 077*******

*******.******@*****.*** or *******.*****@****.**.**

Mr. T. Mutambanadzo -Lecturer

National university of science and technology

Banking department

Cell: +263 077*******

*************@****.**.**

Mr N MURINGI

Branch supervisor

POSB Marondera

Cell: +263-*********

********@****.**.**

Mr T Mutseka

Branch Manager

Office line 6523-22981

Cell 071*******

********@****.**.**

Contact this candidate