GARY RIGGS
Vallejo, CA *****
Cell phone# 650-***-****
Objective: Currently retired, seeking a part time position to utilize my customer service skills
HIGHLIGHTS OF QUALIFICATION
•Ten years experience managing a large work management center.
•Excellent database design and management skills
•Successful in team building and promoting a productive work environment.
•Successful in implementing new programs.
•Strength in problem solving and conflict resolution.
•Excellent analytical skills.
•Result oriented.
•Positive, professional attitude; committed to excellence.
•Excellent customer service skills.
•Winery tasting room host
•Winery tasting room sales
•Winery events host
RELEVANT EXPERIENCE
Finance/Administration
Manage day-to-day operation of Capital Projects and Facilities Management Work Management Center, Customer Services Call Center, and Accounts Payable and Receivables Units.
- assure integrity of multiple financial transactions ($10,000,000 monthly);
- monitor overall activities in areas of responsibility; organize work flow, direct personnel and resources as needed.
Serve as department liaison between Facilities Management and the campus community. Resolve client issues as they relates to Capital Projects and Facilities Management services.
Oversee monthly and yearly financial recharge process.
Audit recharge labor, materials and financial transactions to insure data integrity.
Oversee establishment of client and work orders/cost centers for all construction, repair and maintenance services provided to the campus community.
Establish building maintenance cost centers with single and multiple funding sources; utilize CP&FM space management data to allocate cost.
Develop financial models to monitor expenditures for various cost centers relating to construction and maintenance dollars.
Develop Capital Constructions Data Base
Computer
Design MS Access database(s) to analyze and report on work order management, recharge activity, client billing, job reporting, contract and purchase order transactions and various unit activity reports for operational/management use.
Developed and maintain Access Reports Databases on MS client-server, enabling on-line access to various management and operational reports.
Ensure proper maintenance, documentation and enhancements of the unit’s business system to insure data integrity.
Developed and maintain Accounting Database.
Proficient in MS Word, Excel, Access, FoxPro, Q&A, MS Office, MS Office, PeopleSoft, WebLinks.
- Continued -
GARY RIGGS
293 Skyline Drive
Vallejo, CA 94591
Cell phone# 650-***-****
Supervision
•Supervise administrative staff of eight.
•Trained employees in developing and maintaining good customer relations, and how to effectively negotiate and resolve customer service problems.
EMPLOYMENT HISTORY
2018 – 2021 Maxville Lake Winery
2009 - 2014 Principal Budget Analyst – UCSF Budget Capital Programs
1998 - 2009 Senior Administrative Analyst - UCSF Facilities Management
1991 - 1998 Administrative Analyst - UCSF Facilities Management
1987 - 1991 Supervisor - UCSF Facilities Management - Accounting
1985 - 1987 Administrative Assistant - Budget & Planning Office
1984 - 1985 Area Manager - Marketing - A.L. William’s Corporation
1980 - 1984 First Interstate Bank - Trust Operations
1973 - 1980 Management Specialist - US Army
EDUCATION
1982 University of Maryland
BA - Business Administration
REFERENCES
Upon request