Administrative Assistant Receptionist
Resume:
Jill M Roberts
Sioux Falls, SD 57110
**********@***.***
OBJECTIVE
Seeking a position as an Administrative Assistant to utilize my office skills and experience.
WORK EXPERIENCE
2008 – 2014 Receptionist/Secretary, Midwestern Mechanical Inc.
Answer all incoming calls for all departments including Copper Cottage
Greet all incoming customers
Handle all incoming mail and distributed to the appropriate offices. Processed outgoing mail including certified mail.
Calls to customers on delinquent accounts for Midwestern Mechanical and Copper Cottage
Accounts Receivable and Payable
Order all office supplies
Handle special projects for the company President
Took minutes for weekly manager meetings and distributed copies to management team.
1999-2007 Administrative Assistant, US Bank
Manage all incoming calls
Greet incoming customers
Handle all types of customer service-related issues
Process loan documents, payments and advances for customers
Perform banking reports including daily overdraft reports
Assist Vice-president with various projects
Maintain and order office supplies
Organize and maintain office files
Process all incoming and outgoing mail
Schedule appointments
1998 – 1999 Administrative Assistant, Prudential Insurance
Answer multi-line phone system
Greet incoming customers
Assist agents with insurance related tasks
Assist with ongoing projects
General clerical duties
1989 – 1998 Administrative Assistant, American Express Financial Advisors
Main receptionist for the #2 producing office in this company with approximately 15 in-office and 55 outside advisors
Manage all incoming calls
Assist advisors with client files and client issues
Run daily reports and distribute accordingly
Process client payments to policies
Process all income and outgoing mail
1985 – 1989 Collections Representative, Citibank
Contact credit card holders on delinquent accounts and set up payment arrangements
EDUCATION
Mt. Vernon High School, Mt. Vernon, SD
Nettleton Business School, Sioux Falls, SD
PERSONAL REFERENCES
Dwayne Christoffels
Kathy Centra
Julie Briggs
Vice President- Outreach Special Olympics SD
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