Debra McLoyd Pannell

**** ******* ******

Cleveland, Ohio 44105

216-***-****

admqfe@r.postjobfree.com

PROFILE

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.

SUMMARY OF SKILLS

· Management Supervisor

· Balancing Cash Register

· Experienced in Microsoft products

· Filing and general office duties

· Service-oriented

· Conflict resolution expert

· Courteous demeanor

· Sharp problem solver

· Energetic work attitude%admqfe@r.postjobfree.com

· Shipping/Receiving

· Assembly and Inventory

. Housekeeping

WORK HISTORY

Key Holder/Sorter

Cleveland Furniture Bank

09/2019 to Present

● Maintain daily inventory and generate report

● Train staff to deliver outstanding customer service

● Motivate sales employees to improve morale, performance, and store revenue

● Reorganize the sales floor to meet company demands

● Assisted with recruitment and training of new staff

● Address customer inquiries and resolved complain Housekeeper

KPL Management

02/2019 to 07/2019

Cleaning and maintaining twenty nine (29) apartments compliance sweeping, mopping, full apartment clean out and etc.

Flagger

Area Wide Protective Service

2017 to Present

Work along with construction sites who control traffic. Help traffic keep the flow through the construction zone.

● Make sure that the construction workers are safe

● Control the traffic

● Drive the company truck

● Project Lead

AUDITOR

Pics Inventory Cleveland, OH

2012 to 2015

· Traveled throughout Northern district of Ohio and Pennsylvania auditing different Giant Eagles, Topps Grocery, Heinen's, Get Go’s, and pharmacy’s

· Made sure count of the product was correct

· Took inventory of the different stores

· Oversaw the work of twenty staff auditors, providing mentoring and coaching

· Entered audit information into software programs for company MANAGER/CASHIER

Value World Cleveland, OH

2009 to 2012

· Maintain daily inventory and generate reports

· Train staff to deliver outstanding customer service

· Motivate sales employees to improve morale, performance, and store revenue

· Reorganize the sales floor to meet company demands

· Assisted with recruitment and training of new staff

· Address customer inquiries and resolved complaint SHIPPING/RECEIVING

Conn Selmer String Division Cleveland, OH

2001 to 2008

· Tracked information of incoming and outgoing material

· Answer phones of carriers

· Performed the inbound and outbound paperwork

Packaged final product before going

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