Team Manager Customer Care

Objectives:

To be able to put into practice the knowledge that I have gained, while utilizing my own strengths and weaknesses.

To acquire a suitable position in the company where I can best utilize and share my skills and expertise.

Tertiary Education

Republic Central Colleges

Bachelor of Secondary Education

2006-2012

Secondary Education

Republic Central Colleges

2002-2006

Primary Education (Elementary Level)

Sampaloc Elementary School

1997-2002

IQor Philippines

Ebay Customer care

2014

Sutherland Global Services

AT&T Sales and Billing (SME)

AT&T Integrated Service Model

May 2016- 2019

VXI Global Solutions

AT&T Integrated Service Model

July 2019- January 2020

IQor Philippines

Metro by T-Mobile (TRBL)

January 2020-present

• Excellent communication skills, fluent in speaking English

• Ability to Work Under Pressure

• Decision Making

• Interpersonal relationship expert

• Time Management

• Ability to retain business and client confidentiality

• Conflict Resolution

• Leadership

• Management skills

Civil Status: Single

Gender: Male

Age: 31 years old

Birthdate: January 09, 1990

Birthplace: Angeles City

Height: 5’ 7”

Weight: 125 lbs

Religion: Catholic

Nationality: Filipino

Hon. Raco Paulo Del Rosario

City Councilor

Angeles City

Timothy John Pili Cruz

Team Manager

Tyco, Sutherland

Llorieta P. Calara

Dean, College of Arts, Sciences and Education

Republic Central Colleges

Angeles City

I certify that the above information are true and correct to the best of my knowledge and belief.

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