Logistics Clerk Administrative Assistant

CAREER OBJECTIVE

To obtain a position as an Administrative Assistant where strong analytical, problem solving, and advanced administrative abilities will contribute to profitable operations.

EXECUTIVE SUMMARY

Diploma in Executive Office Administration

Over 5 years of experience working in administrative support

Exceptional customer service skills; professional and personable in developing client relations

Proficient in the use of Microsoft PowerPoint, Excel, Word, Access, Outlook & Publisher

Excellent written and verbal communication skills

Strong interpersonal, analytical, and proofreading skills

Ability to multitask and to work independently with minimal supervision

Keyboarding 45 wpm

EDUCATION

Executive Office Administration - Diploma 2018 - 2020

Sheridan College, Brampton, ON

Office Administration Certificate - Law Firm Profile 2012 - 2013

Humber College Institute of Science and Advanced Learning, Toronto ON

SPECIAL SKILLS/ABILITIES

Microsoft Word

Microsoft Excel

Microsoft Outlook Microsoft PowerPoint Amanda

Microsoft Publisher

QuickBooks SharePoint

PeopleSoft

Escribe Acela Event Planning

PROFESSIONAL EXPERIENCES

Administrative Assistant, Development Services 04/2021- Present

Planning Building & Economic Development Services

City of Brampton, Brampton, ON

Operational Accountability

Provide administrative support to a sectional or divisional team of professionals; including preparation, review, processing and distribution of correspondence, presentations and reports.

Provide administrative assistance in support of business initiatives, programs, processes and projects.

Develop and implement new tools and methods for the continual improvement and

efficiency of practices and processes.

Maintain files and confidential records to ensure corporate compliance.

Monitor, maintain and processes sectional or divisional financial, time-entry and budgetary records, reports and transactions.

Logistical Support

Ensure all correspondence and scheduling requests are prioritized and urgent matters and conflicts are addressed.

Book and arrange meetings, conferences, event attendance, resources, travel arrangements and amenities.

Customer Service

Prioritize requests, direct calls and enquiries to the appropriate level for resolution.

Coordinate objectives by building relationships with cross-functional departments,

management and external stakeholders.

Provide internal and external customer service by processing and responding to a variety

of inquiries and service requests; while adhering to corporate practices and standards.

Communication and Reporting

Research and assist with the preparation of policies, procedures and reports.

Monitor and update data entry/database and web based records to support time sensitive reporting.

Confidentiality

Maintain confidentiality based on the requirement to access, review, maintain and distribute sensitive sectional or divisional and organizational communication, materials and records.

Provide documentation support for disciplinary, grievance and performance matters

Building Administration Clerk

City of Brampton, Brampton ON 10/2020 – 04/2021

Scheduled daily inspection appointments of residents/customers for inspectors.

Entered and closed Industrial, Commercial and Institutional inspections and generated certificates of final inspection for submission to residents/customers.

Proofread and edited the daily scheduled appointments for the Builders inspections.

Created permit applications of residents/customers for processing and approval.

Addressing and Records Clerk

City of Brampton, Brampton ON 04/2020 -10/2020

Provided records and document management support, including document scanning.

Monitored incoming outlook message inbox to respond to messages and queries from residents/customers.

Conducted research, created and updated property records, using GIS and related software/databases.

Contacted residents/customers to process payments for application on POS system, generated receipts, and emailed to residents/customers.

General Clerk

City of Brampton, Brampton ON 01/2020 - 04/2020

Performed digitization services of critical records for archival purposes.

Created spreadsheets from database entry for distribution.

Enter the information of files into software systems to create archive of files.

Performed other similar and related duties as assigned.

Shipping Logistics Clerk

Sherway Group of Companies, Mississauga ON 04/2016 – 09/2019

Created spreadsheets of customers’ orders for shipment and inventory control.

Maintained a clean and organized work area and updated supplies as needed.

Processed work orders for warehouse staff to pick and load customers’ goods.

Acted as a communication liaison with drivers in person, customers on the phone,

and by email to enable smooth delivery and pickup of goods.

REFERENCES

Available upon request.

Contact this candidate