Referral Coordinator Medical Administrative
Resume:
Vicenta Starks
Apple Valley, CA *****
admqc9@r.postjobfree.com
Medical Administrative Assistant * Medical Terminology * Patient Processing * Patient Registration Medical Billing * Medical Records Management * Release of Information * Introduction to ICD-10-CM Coding
HIPAA Compliance * Anatomy & Physiology
Electronic Health Records * EHR / EMR * Greenway * Computer Information Systems Medical Transcription * Office Accounting * Microsoft Office / Microsoft Word Medical Laws & Ethics * Path Physiology for Medical Office * Principles of Management Authorized to work in the US for any employer
Work Experience
Dispatcher/ Driver
Journey Transportation - San Bernardino, CA
March 2019 to Present
Answer multiple calls.
Schedule trips.
Set up schedule.
Send emails.
Confirm trips.
Drive patients to and from appointments.
Customer Service Associate
Walmart - Oceanside, CA
January 2017 to June 2019
Breakout, proofing, and Bake different kind of bread, sweets, and rolls. Get bakery ready for next day routines
Customer Service Associate
Administrative Medical Assistant
Medical Arts Clinic
November 2015 to July 2016
Patient processing, filing, billing, coding, referral coordinator, answer phone calls, connex, allscripts, EHR, EMR
Education
Diploma in Medical Administrative Assistant
Ultimate Medical Academy - Tampa, FL
2015
Diploma in Tourism and Hospitality
Palau High School
2010
Skills
• Soft skills: work life balance, customer service, and strong work ethic Tachnical skills: Electronic health records(EHR) Electronic Medical Records(EMR), Greenway PrimeSuite, computer information system, MS Office/Word. Clinical Skills: Medical Administrative Assistant, patient processing, Release of information, Medical Billing&Physiology, Pathophysiology for medical office Administrative Skills: Meddical Records Management, Patient Registration, Office Accounting, Medical Law and Ethics
(1 year), Customer Service, Customer Care, Customer Support, Bilingual, CSR, Call Center Medical Administrative Assistant
• Medical Terminology
• Patient Processing
• Patient Registration Medical Billing
• Medical Records Management
• Release of Information
• Introduction to ICD-10-CM Coding HIPAA Compliance
• Anatomy & Physiology Electronic Health Records
• EHR / EMR
• Greenway
• Computer Information Systems Medical Transcription
• Office Accounting
• MS Office / MS Word Medical Laws & Ethics
• Path Physiology for Medical Office
• Principles of Management
• CPT Coding
• Data Entry
• Epic
• Insurance Verification
• Medical Coding
• Medical Scheduling
• Patient Care
• Microsoft Office, Microsoft word, Exel
• ICD-9
• Vital Signs
• Triage
• ICD Coding
• Phone Etiquette
• Allscripts
• Microsoft Powerpoint
• QuickBooks
• Windows
• Acute care
• Typing
• Medical Receptionist
• Quality Assurance
• Front desk
• Office experience
• EMR systems
Certifications and Licenses
Certified Medical Administrative Assistant (CMAA)
November 2015 to Present
BLS Certification
CPR & First Aid
Assessments
Medical receptionist skills — Proficient
January 2021
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer service — Highly Proficient
January 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Scheduling — Proficient
January 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Following directions — Highly Proficient
January 2021
Following multi-step instructions
Full results: Highly Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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