Name : AHAMED SHA ALHAM M

Email Id : admqa5@r.postjobfree.com

Contact : +91-962*-****-**

Career Objective:

To grow in my career with an Organization having a dynamic work environment, where I can add value to the workplace through my skills and abilities and partner in growth of the organization

Professional Experience

Junior Network Engineer – Remote Infrastructure Management(RIM)

Fourth Dimension Technologies Pvt. Ltd – Chennai February 2020 to till date

Experience Summary:

Total experience of 1 year 4 month in IT with entire tenure in Network operations center

Monitoring Azure VM status like Application gateway, VPN status, Backend Health, Backup jobs, Resource health, Service Health for more than 10 clients

Monitoring Network Infrastructure for multiple locations using Zabbix and Cisco Prime Infrastructure

Manages Network tuning, performance and designs strategies, and makes recommendations to improve network performance

Provide remote technical assistance to field teams and ensure that field works are implemented without impacting the network health

Responsible for testing and evaluating network hardware and software, developing new network monitoring, analysis tools and writing network documentation

Monitoring Tools: Zabbix, Nagios, Solar winds

Ticketing Tools: Zimbra, iTop

Technical Skills:

Networking: OSI and TCP/IP Model, DHCP, IP Configuration

Microsoft Azure: VM Creation, Disk creation and snapshot

Linux: Package Management using RPM & YUM, Disk management

Knowledge on Remote Desktop Support (RDP)

Operating system: Windows, Linux, Mac

Managing and Maintaining the PC’s & OS Installation.

PC hardware assembling & troubleshooting

Office related software installing

Comprehensive knowledge of network troubleshooting, monitoring and maintaining

remote servers

Responsibilities:

Creating VM on Azure portal and Monitoring more than 10 Azure clients

Daily base and Monthly base client reports for all projects

Reviewing and creating technical documentation to support the introduction of new services

Perform systems, storage and network analysis for usage monitoring and capacity trending

Providing innovative technical solutions for complex and challenging network issues

Perform systems, storage and network analysis for usage monitoring and capacity trending

Monitoring & Troubleshooting Cisco Routers and Cisco Switches.

Remotely monitored networking devices, applications, databases, operating systems and client websites

Create and assign tickets when issue a rises on monitoring and follow it till closure

Monitoring the Link utilization for traffic, error & drops in the LAN/WAN environment that crosses the configured threshold.

Deal with monitoring tools like Nagios, Zabbix & solar winds

Implement and create client call reports and generate daily/weekly/monthly reports based on client requirements.

Committed team player role with strong analytical and problem solving skills.

Regularly participates in the Shift Handover process with previous and incoming shift teams to help sync and transfer any ongoing issues or outages

Should be willing to work in 24/7 shifts and weekends as well

Ability to work in-groups as well as independently

Education and Course Completion:

Bachelor of Computer Application 2016 - 2019

The New College (University of Madras)

Linux Fundamentals and CCNA

Higher Secondary Certificate(HSC) 2016

(Silver. jubilee. Hr. Sec. School)

Secondary School Leaving Certificate 2014

(Raj. Matric. Hr. Sec. School)

Personal Details:

Name : AHAMED SHA ALHAM M

Father's name : Mohamed Nasir A

Gender : Male

Date of birth : 17-08-1998

Gender : Male

Languages known : Tamil & English

Address for communication : 19, Fatima Nagar, Nidur,

Mayiladuthurai- 609 001.

Present address : F2, Deccan Apartment

AVM Avenue 2nd road, Virugambakkam

Chennai-600 092

Nationality : Indian

Declaration:

I declare that all the information mentioned above is true to my knowledge.

Place: CHENNAI Yours sincerely,

Date: (AHAMED SHA ALHAM)

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