Service Engineer Intern
Resume:
Address
Jagtershof
Kuilsriver, 7580 or
Thakadu Street
Soweto, 1864
Curriculum Vitae
of
SIPH’ESIHLE MTSWENI
Contacts
Cell1: 068-***-****
Cell 2: 064-***-****
Email: *.*******.***@*****.***
TARGETED POSITIONS
Field Service Engineer
IT Junior Programmer
WORK EXPERIENCE
2018 December – 2021 January: Field Service Engineer Intern
Responsibilities: Incidents (fixing Hardware and updating Software)
Requests - replacing Users’ machines,
Building Users’ machines,
Retiring of old machines,
Setting up accessories,
Installation of Software,
Scrubbing of Machines and
Communicating/ interacting with Users
Service Desk
SKILLS/ ABILITIES/ COMPETENCIES
Good communication skills
●Ability to effectively communicate with users
Collaboration
●Ability to work and contribute in a team
Analytical thinking
●Ability to understand a user problem so as to come up with efficient and effective solution
Work standards
●Always strive to add value
Planning and organising
●Manage own work by breaking down work into manageable units of work
●Balance and prioritise tasks to ensure critical items are addressed first
Influencing / Gaining commitment
●Ability to reason by stating facts
Resource management skills
●Ability to guide and advise peers accordingly
Results driven
●Taking ownership and accountability of own work
Building partnerships
●Build and maintain relationships with clients, peers and management
●Keep client updated with progress
Technical Skills
●MS Office
EDUCATION
●Damelin Correspondence College (Cape Town)
Systems Support (P.C. Engineering), 2017
●Damelin Correspondence College (Cape Town)
P.C. Support, 2016
●King Edwards VII School for Boys (Johannesburg),
English, Zulu, Mathematics Literacy, Biology, History, Geography, Life Orientation, 2011 - 2015
REFEREES
Nawaal Sallie (Team Leader) Cell: 079-***-****
Ernest Kondowe (Manager at Sanlam) Cell: 083-***-****
Alutha Moshani (Manager at Sanlam) Cell: 083-***-****
Contact this candidate