Restaurant Manager Customer Service

SONYA INGRAM

**** ** **** ***, ****, OK, ***** 405-***-**** *************@*****.***

CAREER OBJECTIVE

Hard-working professional with 21+ years of experience and a proven knowledge of customer satisfaction, scheduling, and procedure standardization. Aiming to leverage my skills to successfully fill the Customer Service role at your company.

EXPERIENCE

MCDONALD'S HAMBURGERS, OKLAHOMA CITY, OKLAHOMA

Restaurant Manager, Mar 1999 - Jun 2020

•Count money and make bank deposits.

•Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

•Investigate and resolve complaints regarding food quality, service, or accommodations.

•Establish standards for personnel performance and customer service.

EDUCATION

JOHN MARSHALL

OKLAHOMA CITY, OKLAHOMA

High School Diploma (Jun 1995)

ADDITIONAL SKILLS

•Great Attention to Detail

•People Management

•Conflict Resolution

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