Internal
Jathushan Selvarajah
C: 647-***-**** E: ***********@*****.***
Objective
Seeking a challenging position where my knowledge and skills can be applied to encounter new challenges and experiences while contributing towards my career.
KEY QUALIFICATIONS
• Presents a positive, can-do attitude and customer focused approach that will enable to manage challenging situations with integrity, empathy and sincerity
• Uses proven methods and techniques to thrive in a chaotic environment
• Effortlessly adapts to fast-paced and evolving work environments
• Innovates and creates new and unique methods and procedures as well as excel in self-directing and self-pacing
• Displays a high degree of tact and diplomacy as well as effectively turn defensive situations into supportive relationships
• Shows eagerness and capacity to learn and respond quickly to new instructions, situations, methods and procedures
• Exhibit excellent working knowledge of Microsoft office suite EMPLOYMENT
iPartner Logistics Oct 2020 – April 2021
• Recruited drivers for one of the company’s partners (Amazon)
• Ensuring candidates meet the expected criteria
• Meeting the clients demands and face paced changes
• Keeping client and staff records
iPartner Staffing
• Recruiting internal staff for the company and ensuring the team is meeting client requests
• Recruiting candidates for Health Care facilities through-out Ontario (RN, RPN, IEN, PSW, and more)
• Compiling data and data entry for staff and clients
• Ensuring paperwork and required documents are filed
• Preparing packages for clients and candidates
• Overseeing and executing the demands
Bell Canada Retail specialist Oct 2020 – Dec 2020
(seasonal position)
• Promoted company products service to increase sale
• Consistently updated accounts and followed up as necessary in accordance with the law
• Managed distressed customers, conflicts and challenging situations
• Delivered outstanding service, exceed expectations and build long-term loyalty
• Worked in teams and in a self-directed environment 2 P a g e
Internal
Freedom Mobile Retail specialist Oct 2018 – Oct 2019
• Apple master: provided my team and locations improve their Apple sales
• Help couple locations improve their overall store targets and number developing sales tactics that work
• Answered inbound calls daily from new and existing customers
• Accurately identified and analyzed customer files and amounts past due
• Promoted company products service to increase sale
• Consistently updated accounts and followed up as necessary in accordance with the law
• Managed distressed customers, conflicts and challenging situations
• Delivered outstanding service, exceed expectations and build long-term loyalty
• Correctly documented all client account information into billing system
• Worked in teams and in a self-directed environment Accounting Assistant Belle Blossoms Inc. Nov 2017 – Sep 2019
• Supported a significant increase in productivity levels by streamlining accounting processes
• Played essential role in transition to cloud based FreshBooks accounting system
• Excelled within fast-paced environment, continually taking on increased levels of responsibility
• Consistently demonstrated talent for quickly learning new tasks and completing assignments ahead of schedule while maintaining a high degree of accuracy
• Contributed substantially to reducing outstanding accounts receivables through improved collections processes
Field Mobile - Supervisor Reilly Security Feb 2017 – Feb 2018
• Making sure guards, people, and site is secure and safe
• Driving to given sites making sure sites are meeting the requirements at its best by guards
• Interacting with clients and customer fulfilling their needs
• Providing clients, customers, staff, and all with the best customer service Shipping and Receiving Management Walmart Dec 2015 – Sep 2016
• Shipping and receiving
• Inventory control management
• Customer value team member
• Helping customers not only locate the products they need around the store but also ensuring its’ right product for their needs and usage
3 P a g e
Internal
EDUCATION
§ Ryerson University Ted Rogers School of Management Business Technology Management - BCOMM Sept 2017- Spring 2021
§ Humber College Real Estate Program
REFERENCE AVAILABLE UPON REQUEST