Journalist Social Media

ZAKIYA MCFARLANE

Silver Spring, MD *****

240-***-**** - ******.***********@*****.***

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

Committed to organization and maintaining professional offices with exceptional eye for detail. Problem-solver adept at following directions and taking initiative to deliver excellent services. Critical-thinking worker with fantastic customer service skills. S අඅඌ

Computer assistance

Effective communicator

Microsoft Office

Administrative support

Written and oral communication

Strategic Planning

Multitasking abilities

Analytical skills

Customer service

Social Media

Social Media Platforms

Creative writing

Editing

Proofreading

Wඈඋ H ඌඍඈඋඒ

08/2016 to 03/2020 Circulation Desk

Washington Adventist University – Takoma Park, MD

Answered questions from 30+ customers a day, and staff. Referred customers to appropriate departments, books, or personnel. Delivered excellent guest services by answering inquiries from visitors to the hundreds of students/staff on campus.

Assisted with sorting and routing of mail items for library employees. Maintained inventory records and verified what items were available and items being used for active projects.

02/2020 to 03/2021 Student Journalist

Washington Adventist University – Takoma Park, MD

Impacted by COVID-19

Eൽඎർൺඍ ඈඇ

Expected in 05/2021 Bachelor of Arts: English

Washington Adventist University - Takoma Park, MD

Minored in Writing

Elected to Secretary for Class of 2020 in 2020

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