Sr Correspondence Representative typing, research check,invoices etc

***** ******* ***** **.

Jacksonville, Fl *****

904-***-****

************@*****.***

Linda D. Best

My profession for the past eleven years has been in the field of Emergency Room Billing and Coding as a Correspondence Representative. I work well in a group setting and independently. I have trained new employees on how to research Insurance contracts and how to locate EOBs on Insurance websites. I am a dependable, trustworthy worker with good work ethics. I had the ability to give reductions to patients on their account balances, while still following the Client’s Policy outlines. I also reviewed Attorneys request for reductions for acceptance or denials. SKILLS

-Listening and calming a situation down -Check research with a manageable outcome for both parties -Time Management

-being able to accurately read and -Insurance appeals locate client/insurance contracts -Microsoft Office EXPERIENCE

Gottlieb, Jacksonville, Fl— Sr. Correspondence Representative January 26th, 2010 - March 12th, 2021

● Night Shift Manager

● Claims and insurance specialist

● High volume call center, handled escalated calls

● Posting and adjusting claims

EDUCATION

St. Johns State College, Orange Park, Fl— Associates in Science Jan 2005 - May 2008

Student Council secretary

Phi Theta Kappa

3.97 GPA