Personal Assistant Receptionist

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

TATYANNA COMFORT

***************@*****.*** 240-***-**** 12717 Lode St, Bowie, MD 21234 I have years of experience in the customer service field with the ability to communicate well with others. I am known to be a very diligent, hardworking and productive person. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in quick paced environments. Professional and knowledgeable receptionist versed in administrative support and customer service. Offering several years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

• Time management

• Organization

• Excellent communication

• Teamwork

• Quick learner

• Creative problem solving

• Customer assistance

• Customer relationships

• System administration

• Staff leadership and direction

• Investigative research

• Problem resolution

• Activity organization

• Schedule coordination

• Data entry

• Spreadsheet development

• Business operations

• Greeting

• Public relations

Jan 2020 - Current

Hair Salon Assistant

Salontra Select Suites - Bowie, MD

Answered telephone calls to provide information and schedule new appointments.

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Assisted hair stylists with colorwork by applying base colors and toners.

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Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.

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Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.

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Studied advanced techniques to develop proficiency and better serve customers.

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Apr 2019 - Sep 2020

Tutor

Boys And Girls Club - Baltimore,

MD

Crafted effective learning plans to address students' writing weaknesses and strengths.

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Planned lessons for allotted time to strengthen weak subjects and build skills on stronger ones.

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• Created special handouts, study guides and assessments EDUCATION

to evaluate and boost student knowledge.

Worked with students in classrooms, small study areas or home environments to provide educational support.

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Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.

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Integrated technology into sessions to further enhance student learning.

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Oct 2019 - Jan 2020

Cashier

Bath And Body Works - Bowie, MD

Processed POS transactions, including checks, cash and credit purchases or refunds.

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Helped customers complete purchases, locate items

and join reward programs to promote loyalty,

satisfaction and sales numbers.

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Restocked, arranged and organized merchandise in

front lanes to drive product sales.

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Replenished sales floor merchandise and organized

shelves, racks and bins for optimal appearance.

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Assisted customers by answering questions and fulfilling requests.

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Reviewed weekly sales circulars and monitored price changes.

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Dec 2018 - Feb 2019

Cashier/Sales Associate/Stocker

Barnes & Noble - Baltimore,

Maryland

Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of

discrepancies.

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Supported promotional plans by updating signage with price changes.

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Oct 2017 - Jul 2018

Receptionist

Mane Envy Salon & Spa - Bowie,

MD

• Communicated with clients to set up appointments. Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

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Aug 2015 - Apr 2017

Copy and print specialist/ Cashier

Office Depot - Bowie, MD

Worked very closely with customers on projects used for family events, jobs, etc.

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Projected sales through communication as well as

teamwork

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Expected in May 2021

Bachelor's: Criminal Justice

Bowie State University Bowie, MD

Currently enrolled at Bowie State University pursuing a criminal justice degree in hopes of soon attending law school.

Chemistry, Pre-Medicine

Morgan State University Baltimore, MD

Currently enrolled at the illustrious Morgan State University as an upcoming junior seeking a B.S in Chemistry with a concentration of pre-medicine

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• Member of Fashion at Morgan

• Member of The National Society of Leadership and Success

• Coursework in chemistry, biology and criminal justice Chemistry major, Criminal justice minor

Anne Arundel Community College Arnold, Maryland

• Maintained a 3.4 GPA

Contact this candidate