Rhonda Masters
Punta Gorda, FL.
**********@*****.***
Personal Statement
I am seeking a position where I can develop and excel while giving my best to my employer. I get along and work well with others and have a desire to learn and meet new challenges. I am friendly, loyal and dedicated with ambitions to succeed in any given environment. I am up beat and always smiling always ready for a good laugh. I believe that a person must be happy and optimistic before those around them will feel the same way. I am currently unemployed, having just moved to the area. My desire is to return to the food and beverage industry. I have over 20 yrs exp. and It is an industry I enjoy being a part of. I enjoy people and having the ability to give them the best dining experience possible.
I am not afraid of hard work and can and will jump in to help or work any position.
I believe you would be doing your business and yourself a disservice not bringing me on to your team of talented and professional employees.
Core Strengths
Customer service oriented
Energetic work attitude
Courteous demeanor
Conflict resolution
Cash management
Lead Bartender/Server 3/2018 to 5/2021
Atlantic Highlands Yacht Club Sea Bright, NJ
Kept inventory of all bar stock(Beer, liqour, paper products, condiments, paper products), ordered when needed.
Prepared and served cocktails on the evening shift. Performed all closing duties in the bar reconciled cash in register with sales for that evening. Put away all fruit and juices wiped bar down completely, removed floor mats behind bar and moped floor.
Prepared restaurant and waitress station for service, took customer orders, prepared salads and desserts, delivered food to table cleared table of any empty glasses and or dishes and utensils.
At closing put all salad dressings, condiments, desserts, soups etc from waitress station away, wipe down and sanitized the station.
Checked all tables and filled and wiped down all salt, pepper and sugars as needed and set tables for the morning shift.
Vacuumed seating and waiting area and cleaned and stocked bathrooms.
Reconciled dinner tickets with sales for that shift.
Also
Account Executive Assistant. 4/2011 to 9/2017
Daniels-Head Insurance Palm Springs, Ca
Coordinate daily distribution of mail for the unit; process priorities as directed by the Account Executive
Adhere to the pending process for the files in the sales unit; pull files and pen cards for the unit each morning and file back files and paperwork at the end of the day.
Shelf work to include processing money, priorities, responding to requests for applications, quote, binders, endorsements, and policies, file setup, processing request for additional information and follow up, processing renewals and Closeouts, faxing and copying.
Assist Account Executive in taking phone calls and answering client questions and concerns: discuss additional information needed, premium financing information, and other inquiries that do not involve sales/solicitation.
Process request for endorsements, certificates of insurance and policy issuance under Account Executive supervision.
Check work carefully before submitting to Account Executive for Signature and cross-check work as assigned.
Work with Account Executive to form a cohesive sales team.
Guaranteed positive client experience and resolve all client complaints.
Bartender 9/2010 to 4/2011
Palm Springs Tavern, Palm Springs, Ca
Prepare establishment for business when opening by counting and putting cash into register.
Check bathrooms and clean and stock if needed.
Fill ice bin, turn on t.v.s, cut fruit if needed, ready 3 way sink for washing glasses.
Take inventory of stock, list what was needed.
Served customers professionally with a enthusiastic attitude.
Throughout the day ring up sales on register take cash and make change.
Keep bar clean and orderly and ready for night shift.
If closing, serve customers professionally with a enthusiastic attitude.
Throughout the evening ring up sales on register take cash and make change.
Run credit card sales when needed.
At the end of the shift put away all fruit and juices wash all glasses wipe down the bar top and all appliances behind the bar. empty sinks, sweep the floor empty and take out the trash.
Z out the register count the money and reconcile with the evenings sales.
Close out credit card sales for the evening. turn off all lights, set alarm and lock the doors upon exiting.
Bartender From 9/2007 to 8/2010
Wine and Roses Yucca Valley, Ca
Prepare establishment for business when opening by counting and putting cash into register.
Check bathrooms and clean and stock if needed.
Fill ice bin, turn on t.v.s, cut fruit if needed, ready 3 way sink for washing glasses.
Take inventory of stock, list what was needed.
Served customers professionally with a enthusiastic attitude.
Throughout the day ring up sales on register take cash and make change.
Keep bar clean and orderly and ready for night shift.
If closing, serve customers professionally with a enthusiastic attitude.
Throughout the evening ring up sales on register take cash and make change.
Run credit card sales when needed.
At the end of the shift put away all fruit and juices wash all glasses wipe down the bar top and all appliances behind the bar. empty sinks, sweep the floor empty and take out the trash.
Z out the register count the money and reconcile with the evenings sales.
Close out credit card sales for the evening. turn off all lights, set alarm and lock the doors upon exiting.
Office manager From 12/2003 to 9/2007
International custom Enterprises, Twenty-nine Palms. Ca
Answered phones, took messages and relayed to appropriate
personnel.
Processed government and military submittals, handled certified payroll.
I was responsible for contract material tracking and cost analysis and collecting and turning in weekly time reports for all personnel to the Roiccs office on base.
Maintained Multi Contract progress and filling of folders.
Bartender / Server From 12/2001 to 9/2003
Wolfgangs Restaurant, Yucca Valley, Ca
Readied restaurant and waitress station for service, took customer orders, prepared salads and desserts, delivered food to table cleared table of any empty glasses and or dishes and utensils.
At closing put all salad dressings, condiments, desserts, soups etc from waitress station away, wipe down and sanitized the station.
Checked all tables and filled and wiped down all salt, pepper and sugars as needed and set tables for the morning shift.
Vacuumed seating and waiting area and cleaned and stocked bathrooms.
Reconciled dinner tickets with sales for that shift.
Also prepared and served cocktails on the evening shift. Performed all closing duties in the bar reconciled cash in register with sales for that evening. Put away all fruit and juices wiped bar down completely, removed floor mats behind bar and moped floor.
Education
High School Diploma
Ridgefield High, Ridgefield, Ct
Copper Mtn. College Courses Emergency Medical Technician
Certification Beg. Computer Keyboarding, Word I, Windows
Concepts, Computer applications for windows GPA 3.77
Achievements
I have completed a course in cosmetology and completed and
became a certified Emergency Medical Technician.
I have received the Food Handlers card for Riverside County
References Available Upon Request