Kenneth C Nolan

**** ****** ****** *****

Silver Spring MD 20906

Phone: 240-***-****

Cell Phone: 301-***-****

Email: admpgc@r.postjobfree.com

QUALIFICATIONS

Extensive experience in customer service settings providing primary evaluation and assistance, telephone research, careful referrals, and knowledgeable product support.

Able to establish rapport with a wide variety of clientele and maintain a calm, professional, problem-solving manner.

Customer service/Sales: 10 years experience in customer service and sales for a manufacturer of plastic resin management equipment.

Sales: 8 years experience in hardware and building industry

EMPLOYMENT

2010-Present: Church of The Resurrection maintenance and custodial work.

clean and prepare class rooms for classes, clean restrooms, mop and clean hallways, repair simple plumbing, and electrical problems, and other misc maintenance duties.

2010-2010 Techamerica Internship assist in updating company databases Using web research and other online informational resources. Inventory of computer equipment

2009 -2009 Comcast Inc. Fill out and submit daily sales report.

Door to Door sales to residence throughout Montgomery County

2008 – 2009 Inside / Outside Sales, Fastenal Inc.

Prepare the UPS paper work to ship product to customers and vendors. Research vendors to determine source for products. File monthly sales invoices and, Order Product, Delivery of product to customers, Receive product to inventory, Outside Sales.

1997-2007 After Market Sales, Novatec Inc.

Answer e-mails, faxes, and telephone inquiries for spare parts. . Research spare parts for customers. Interface between engineering, technical service and customers to satisfy customer n their spare parts needs.. Issue RMAs to customers for product return and repair. . File purchase orders, RMAs, and invoices Responsible for the sale of spare parts for maintenance, and repair of dryers, vacuum loaders, vacuum pumps, and blending systems

1994-1997 Inside Sales, Baltimore County Supply Inc.

Opening store for business, back up point of sale, research and enter weekly inventory data, answer general hardware questions, enter special orders when required, loading and unloading deliveries, mixing paint, cutting glass, cleaning and general maintenance.

1993-1993 Contractor Sales Representatives, Eighty Four Lumber

Outside Sales/Inside Sales.

1992-1992 Factory Representative, KOOLVENT

Door to Door Sales

1992-1992 Account Executive, Ellis Aronson Associates.

Outside Sales to end users in the food industry.

1983-1991 Electronic Assemblers, MA/COM GPI

Assembly of printed circuit boards, mechanical assembly of mainframe units and power supplies, winding of toiroid coils, coaxial cable semi rigid and standard, conformal coating process, smd assembly, also team facilitor for Excellence through Team Work program.

EDUCATION

Graduated Franklin Sr High School General Studies

Catonsville Community College, Business & Marketing

Montgomery Community College, English & Math, Oracle Sql, Intro to C++ Programming.

Dale Carnegie Sales Course, Sales