customer service representative

Justice Manning

**** ********** **. *******, ***** 77042 *******.********@*****.*** 214-***-****

Objective

Seeking to start a job where I have an opportunity to grow and develop.

Skills & Abilities

Confident communicator with the ability to lead colleagues, respond to customer inquiries, and mediate conflict. Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty. Passionate about creating organizational success and bettering brand reputation through serving customers in a truly memorable way.

Experience

Cashier and Customer service Jenny’s Beauty Supply Arlington, TX

August 2019 to March 2020

Greet customers upon their arrival. Cross-sell beauty products, when appropriate. Identify customer needs and recommend hair care, cosmetics and skin care products based on their preferences. Help clients find products they are looking for in our store. Ensure proper presentation of products on shelves.

Sales Associates Vans Outlet Grand Prairie, tX

February 2019 to July 2019

Work with a team to exceed sales results, Meet business goals by meeting and exceeding sales goals. Interacts with the public in an often crowded and noisy interactive store environment. Engage verbal and nonverbal communication skills, work in a fast-paced environment, deliver a high level of customer service in a retail environment, work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays

Dental Assistance Extern Essential Dental Grand Prairie, TX

March 2019 to May 2019

Deliver quality and compassionate care to every patient, Guide parents and patients through our processes before treatment, Educate patients in oral hygiene instruction and provide postoperative instructions, Prepare patient for examination and treatment, Take x-rays and save to patient charts, Take quality orthodontic facial photos Responsible for the operational readiness, Prepare tray set-ups for dental procedures, Mix amalgam, cement, pulp paste and prepare impression materials, Sterilize and disinfect instruments and equipment, Clean chairs and rooms

Assist professional dental staff with treatment: Document patient information, treatment plans, and procedures in patient chart. Pour, trim and polish impression casts. Fabricate custom impression trays

Outbound Customer service Representative Dialog Direct Fort Worth, TX

July 2018 to October 2018

Answering inbound phone calls regarding a customer’s account. Making outbound calls to follow up on customers when necessary. Dialog Direct mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the out-source of choice for our clients.

sales associate Papaya Grand Prairie, TX

September 2016 to May 2017

Adheres to all standard operating procedures and policies, Responsible for cash handling procedures, Reviews and responsible for all corporate communications applicable to their assigned area, Assists in merchandising procedures, Responsible for maintaining assigned area, Sets and maintains Market Plan and other merchandise directives, Assists with execution of company data integrity process, Delivers exceptional customer service through personal contact with customers, Interacts with and assists customers, Assists in receiving and stocking procedures, Stages merchandise for the sales floor, and Packs out merchandise

Sales Associate Five below Grand Prairie, TX

November 2015 to May 2016

Adheres to all standard operating procedures and policies, Responsible for cash handling procedures, Reviews and responsible for all corporate communications applicable to their assigned area, Assists in merchandising procedures, Responsible for maintaining assigned area, Sets and maintains Market Plan and other merchandise directives, Assists with execution of company data integrity process, Delivers exceptional customer service through personal contact with customers, Interacts with and assists customers, Assists in receiving and stocking procedures, Stages merchandise for the sales floor, and Packs out merchandise

Education

Concorde College, Grand Prairie, TX

Certification in Dental Assistance GPA 4.0

Navarro College, Corsicana, TX

Study Associate in Business

GPA 3.0

Bowie High School, Arlington, TX

Highshool Dimploma

GPA 3.5

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